Melissa Mulholland
Cedar Rapids,IA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Respite/SCL Worker
Consumers Choice
05.2010 - Current
- Help children in their homes with intellectual and related disabilities to engage in lifelong opportunities to live, learn, work and play.
- Provide skilled training, including socialization and community involvement.
Server
Lighthouse Inn & Supper Club
06.2023 - 05.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Certified Medical Assistant
Gastroenterolgy Affiliate of Unity Point
10.2022 - 05.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Documented vital signs and health history for patients, and prepared for physician examinations.
- Insurance pre-authorizations for procedures
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Production Worker
Legacy Manufacturing Company
10.2021 - 11.2022
- Production line of garden and air hoses.
- Pulled part orders from warehouse. Packaged and boxed products to organize on pallets.
- Assembled small parts using power tools.
Production Worker
Ecolips
11.2020 - 10.2021
- Followed safety procedures and guidelines to maintain safe working environments.
- Production of lip balm, including the making and line set up. Line lead.
Certified Medical Assistant
PCI Physicians Clinic of Iowa
12.2013 - 06.2016
- Directed patients to exam room, documented patient medical information and vitals.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Allergy testing, allery injections, mixing of compounds for allery drops and injections.
- Patient scheduling.
Education
Associate of Applied Science -
Kirkwood Community College
Cedar Rapids, IASkills
HIPAA Compliance
Patient Scheduling
Clinical Documentation
Vital Sign Monitoring
Medical Terminology
Direct Patient Care
Certification
- AAMA Certified Medical Assistant Certificate- American Association of Medical Assistants 9/2028
- Basic Life Support (BLS) American Heart Association Exp. 03/2025
Timeline
Server
Lighthouse Inn & Supper Club
06.2023 - 05.2024
Certified Medical Assistant
Gastroenterolgy Affiliate of Unity Point
10.2022 - 05.2023
Production Worker
Legacy Manufacturing Company
10.2021 - 11.2022
Production Worker
Ecolips
11.2020 - 10.2021
Certified Medical Assistant
PCI Physicians Clinic of Iowa
12.2013 - 06.2016
Respite/SCL Worker
Consumers Choice
05.2010 - Current
Associate of Applied Science -
Kirkwood Community College
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