Summary
Overview
Work History
Education
Skills
Nursingskillset
Typingspeed
Professionalmemberships
References
Certification
Timeline
Hi, I’m

Melissa Neal

Washington,DC
Melissa Neal

Summary

Over 13 years of experience in medical practice management, and office operations. Worked in conjunction with Nurse Manager as a consultant to achieve goals and solve complex problems. Responsible for setting up medical computer software training, test trails, manuals and procedures for daily day to day operations. Trained staff on Next Gen EMR/ EHR system, Advanced MD, and PyraMed Medical Systems. Worked with Howard University Health Educators to come up with programs and resources for students. Served as a health coach and Lead support staff at Howard University.


I am Motivated Fitness Instructor accomplished in helping clients at all fitness levels get into shape and achieve goals. Strongly believes health is conscious lifestyle choice necessary for longevity and happiness.

Overview

14
years of professional experience
1
Certification

Work History

Online Workout Videos

HITT and Pilates Group Instructor
01.2020 - Current

Job overview

  • Uploaded and recorded workouts 45 minutes- 1 hr ( 3 Times a Week)
  • Personalized Weekly motivational zooms to keep clients motivated
  • Outdoor wellness and fitness Bootcamp
  • Chair exercises



Howard University

Lead Medical Assistant/ Health Educator
01.2015 - Current

Job overview

  • Responsible for educating students on nutrition and sexual health
  • Taught group fitness classes on campus
  • Responsible for setting up insurance information and ordering Long-acting birth control methods for patients
  • Keeping Data and records of LARCS for patients
  • Completed Competencies and annual HIPAA and compliance training
  • Help coordinate schedule for patient flow and productivity
  • Support IT Technician and Nurse manager with testing of the Advanced MD application before staff use
  • Prepared training material, documents and new ideas for Advanced MD roll out
  • Assist Office manager with smooth transition from paper charts to EMR System
  • Generated Reports on Nuesoft and Advanced MD system for DOH reporting, productivity, and daily operations
  • Assist Provider with health educational tools for patients
  • Counsel and assist patients using health guidelines and protocols
  • Prepared patients for medical appointments including obtaining and recording patient’s vital signs
  • Prepared instruments and equipment for use in examinations and/or medical/ surgical procedures
  • Assisted Physicians with examinations and medical procedures
  • Cleaned and dressed wounds, remove sutures as requested by Physician
  • Observed patients and reports adverse reactions to medication or treatment to medical personnel in charge
  • Collected samples, taken by a physician for testing, and delivered them to the laboratory
  • Cleaned, disinfected and sterilized materials, instruments, equipment, rooms and supplies
  • Reviewed patient charts for instructions regarding prescriptions, tests, follow- up appointments and or patient testing procedure
  • Scheduled patients for follow-up testing procedures
  • Obtained pre- certification/ authorization for surgical procedures, admissions, etc
  • Retrieved lab reports, dictations, x-rays and correspondence.

Planned Parenthood of Metropolitan Washington DC

Medical Assistant
01.2010 - 03.2014

Job overview

  • Prepared and assembled charts, process lab results, pull and file charts
  • Maintained patient records, checking for completeness, errors, & signatures
  • Disburse contraceptive supplies with correct authorization and documentation
  • Ensured adequate inventory of supplies at the dispensing station
  • Ensure that prescription labels are present and product inserts are given as indicated
  • Conduct patient interviews to include vital signs, Blood pressure, weight, chief complaint and patient needs assessment
  • Worked in conjunction with the clinician, Physician Assistant, Nurse Practitioner or Physician
  • Performed basic lab duties to include pregnancy testing, urinalyses, hemoglobin, Blood type, venipuncture, and preparing lab specimens for transport to respective laboratories
  • Provide education to patients per protocol as indicated in the areas of Birth Control Methods, Sexual Health, HIV/AIDS, pregnancy results and options
  • Maintained lab according to OSHA standards and guidelines
  • Participate in laboratory proficiency testing program and annual lab skills competency evaluation
  • Participated in the orientation and training of new Health Care Assistants as directed by the Center Manager
  • Performed lab duties in the clinic to include assisting the MD with Product of conception evaluation, washing and sterilizing packs, and packaging of product of conception
  • Trained new staff members and employees on NextGen EMR/EHR System
  • Worked with Medical director and clinical staff managers with system operations for Next Gen EMR/EHR system
  • Traveled to different locations to research daily operations and usage of Next Gen EMR/ EHR System to help with roll out from paper charts to electronic.

Education

College Community Preparatory Academy
Washington, DC

University Overview

IT Fundamentals Certification

ISSA (International Sports Science)

from Personal Training And Nurtrition
05.2024

University Overview

  • Personal Training Certification
  • Nutrition Certification

Sanford Brown College
Vienna, VA

Associates of Applied Science in Medical Assisting
03.2010

University Overview

Skills

  • Engaging personality
  • CPR training and Basic First Aid
  • Client Needs Assessment
  • Class Instruction for all Ages
  • Group Instruction
  • Group Dynamics
  • Nutrition management
  • Program Planning
  • Boot Camp Training
  • Interpersonal and Social Skills
  • Group and individual instruction
  • Online Teaching
  • Motivational Skills
  • Customer Engagement
  • Computer Concepts and Applications

Nursingskillset

Nursingskillset
Vital Signs, EKG, Administering Injections, Blood Specimen Collection, Urinalysis and Microbiology, Pelvic Examinations, Strep Throat Test, Fecal Analysis, Pregnancy Test, Medical Transcriptions, Medical Billing & Coding, Medical Office Procedures, ABO/Rh typing, Patient Education, CPT & ICD-9 Coding, Patient Triage, Patient Intervention, Greet patients and visitors in a positive, warm, caring, friendly manner., Manage flow of clients/visitors in the reception area., Educate Howard Students on nutrition and fitness., Monthly Fitness Class with Students, Perform HIV testing and short-term counseling in compliance with CDC procedures.

Typingspeed

Typingspeed
50 WPM

Professionalmemberships

Professionalmemberships
  • 2022-Current, PyraMed, Super User, Responsible for training new hires and current staff. Reading and understanding manuals and software., Assist with daily operations and issues they may arise.
  • 2021-Current, Advanced MD, Super User, Responsible for training new hire individuals to Advanced MD. Reading and understanding manuals and software. To also give support to those already trained on advanced md medical software
  • 2016-2021, Neusoft, Super User, Responsible for training new hire individuals to neusoft. Reading manuals and understanding software. To give support to those already trained on nuesoft medical software.

References

References
  • Dr. Sherry Paige, Nurse Manager Howard University, Washington
  • Dr. Maurice Graham, Clinical Operations Howard University, Washington DC
  • Mr. Shelton Wallace, Executive Assistant Inova Hospital, Virgina

Certification

  • Certified Personal Trainer ISSA
  • Certified in Nutrition
  • Certified Medical Assistant

Timeline

HITT and Pilates Group Instructor
Online Workout Videos
01.2020 - Current
Lead Medical Assistant/ Health Educator
Howard University
01.2015 - Current
Medical Assistant
Planned Parenthood of Metropolitan Washington DC
01.2010 - 03.2014
College Community Preparatory Academy
ISSA (International Sports Science)
from Personal Training And Nurtrition
Sanford Brown College
Associates of Applied Science in Medical Assisting

Similar Profiles

CREATE PROFILE
Melissa Neal