Melissa Neal

• Conducted regular inventory audits to identify discrepancies and reduce instances of stockouts or expired medications on pharmacy shelves.
• Supported the development of junior pharmacy technicians through continuous training, mentorship, and performance evaluations.
• Maintained a clean, organized work environment to uphold quality standards and minimize risk of contamination or error during medication preparation.
• Supervised [Number] pharmacy technicians and coordinated day-to-day assignments.
• Contributed substantially toward increased vaccination rates within community through active promotion of immunization programs.
• Enhanced pharmacy efficiency by streamlining medication dispensing processes and implementing inventory management systems.
• Developed and implemented improvements to pharmacy organization system.
• Liaised with other pharmacies to eliminate issues related to product expiration.

Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
• Helped to implement and train fellow team members in new pharmacy software.