Melissa Nelson
Morrisonville,NY
Summary
I have over 16 years in various aspects of the medical field, from patient registration to emergency medical care, including patient assessment and care, strong communication background, ensuring accurate patient registration and collecting demographic information. I have the ability to manage time effectively while collaborating with healthcare teams to provide quality patient care. Skills include Emergency Medical Technician, BLS and CPR certification.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Real Estate Agent
Kavanaugh Realty
Plattsburgh, New York
05.2022 - Current
- Researched current listings available in the area using multiple online resources.
- Maintained updated knowledge of local real estate markets.
- Market and sell homes.
- Work with buyers to help them find the right home.
- Work with attorneys and lenders to ensure a smooth transaction for buyers and sellers.
- Write and explain contract to clients.
EMT
Champlain Valley Physicians Hospital
Plattsburgh, New York
06.2017 - Current
- Responded to 911 calls for assistance with medical emergencies.
- Maintain equipment and supplies necessary for providing medical services in field settings.
- Provided emergency care at the scene of an accident or other medical incident.
Real Estate Agent
RE/MAX
Plattsburgh, NY, NY
08.2019 - 05.2022
- Researched current listings available in the area using multiple online resources.
- Maintained updated knowledge of local real estate markets.
- Market and sell properties.
- Write and explain contracts to clients.
- Help buyers find the right home.
- Woke with attorneys and lenders to ensure a smooth transaction for clients.
Patient Registrar
Champlain Valley Physicians Hospital
Plattsburgh, New York
12.2008 - 06.2017
- Entered accurate diagnosis codes into the computer system for billing purposes.
- Registered patients for upcoming appointment, collecting demographic information.
- Collected and logged co payments.
- Entered insurance information, and obtained prior authorization for procedures.
Assistant Manager
Kentucky Fried Chicken
Plattsburgh, NY
09.2002 - 01.2009
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Running the cash register
- Making deposits
- Prepping food
- Resolved conflicts between team members in an effective manner.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Collaborated with management on developing strategic plans for achieving business goals.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
Real Estate License - Real Estate
Manfred University
Latham, NY08-2019
Associate of Science - Psychology
University of Phoenix
Tempe, AZ06-2010
High School Diploma -
Beekmantown Central School
Plattsburgh, NY06-2004
Skills
- Emergency medical response
- BLS certification
- CPR certification
- Patient assessment
- Equipment maintenance
- Vital signs monitoring
- Patient documentation
- Communication skills
- Team collaboration
- Time management
- Data entry
- Insurance verification
- Regulatory compliance
- Customer service
- Trauma care
- Emergency medical care
- Patient care
- Medical Terminology
- Collecting demographic information
Certification
- EMT Certification
- Certified Healthcare Access Associate
- Real Estate Salesperson
Timeline
Real Estate Agent
Kavanaugh Realty
05.2022 - Current
Real Estate Agent
RE/MAX
08.2019 - 05.2022
EMT
Champlain Valley Physicians Hospital
06.2017 - Current
Patient Registrar
Champlain Valley Physicians Hospital
12.2008 - 06.2017
Assistant Manager
Kentucky Fried Chicken
09.2002 - 01.2009
Real Estate License - Real Estate
Manfred University
Associate of Science - Psychology
University of Phoenix
High School Diploma -
Beekmantown Central School