Melissa Norris
Panama City,FL
Summary
Passionate and enthusiastic about every endeavor, both professional and creative. A wide variety of interests and talents. Calm and level-headed under pressure.
Overview
20
20
years of professional experience
Work History
Instructional Paraprofessional
Tyndall Academy
Tyndall AFB, FL
02.2022 - 08.2024
- Supported teachers in implementing instructional strategies and lesson plans.
- Assisted students with special needs during classroom activities and transitions.
- Facilitated small group instruction to enhance student understanding of concepts.
- Participated in professional development workshops to improve instructional practices.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
- Prepared visual aids, equipment, and classroom displays to foster learning.
- Provided classroom support throughout planned instruction and individual lessons.
- Collaborated with other paraprofessionals, teachers, administrators, and parents to provide an optimal learning experience for students.
- Instructed students in basic skills such as reading comprehension, writing techniques, mathematics computation.
- Implemented accommodations for special education students as outlined in their IEPs.
- Utilized technology resources effectively to enhance instruction.
- Assisted teachers in preparing lesson plans and instructional materials.
- Encouraged positive behavior management strategies in the classroom setting.
- Monitored student behavior in the classroom and on field trips.
- Used lectures, discussions, or supervised role-playing methods to present subject matter to students under direction and guidance of teachers.
Substitute Teacher
Bay District Schools
Panama City , FL
09.2021 - 02.2022
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Monitored student progress and provided feedback for improvement in academic performance.
- Assisted students with assignments and projects, promoting engagement and understanding.
- Managed classroom behavior using effective strategies to maintain a positive environment.
- Engaged students in discussions to promote interest and drive learning.
- Supported special needs students by providing individual instruction as needed.
- Requested as substitute teacher based on excellent referrals and trusted performance.
- Provided notes and reports on school day activities to primary teacher.
Volunteer Children's Worker
Faith Family Church
Belleville, IL
04.2012 - 12.2013
- Created safe, learning-focused environment for children under care.
- Helped children make positive behavior choices by moderating interactions and modeling appropriate behaviors.
- Maintained organized and clean classroom and play areas.
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Communicated with parents or guardians about daily activities, behaviors and upcoming events.
Model
Chris Geotte Studios
Greensboro , NC
02.2010 - 01.2012
- Arrived early for shoots to give extra time for hair, makeup and styling.
- Cultivated relationships with over 15 professional photographers.
- Upheld high standards of professionalism in high-stress environments.
Medical Assistant
Dr. Aziz
Spring Lake, NC
03.2006 - 10.2008
- Used data input interface to transcribe information from physical source documents into databases.
- Maintained confidentiality of client and staff personal details by adhering to company regulations and requirements.
- Identified, corrected and reported data entry errors.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Verified that patients had proper insurance coverage prior to procedures or appointment scheduling.
- Checked documentation for appropriate coding, catching errors and making revisions.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Recorded vital signs and medical history for [Number] patients each [Timeframe].
- Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Server
Lonestar Steakhouse
Lakeland, FL
10.2004 - 08.2006
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Emergency Medical Technician
Wade Fire Department
Wade, NC
04.2005 - 04.2006
- Responded directly to residential and business emergency situations to serve community.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Demonstrated dedication to providing quality care through continued training and education.
- Remained level-headed and proactive during emergency situations.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
- Assessed emergency situations and prioritized medical care for patients.
Education
National Emergency Medical Certification - Emergency Medicine
Fayetteville Technical Community College
Fayetteville, NC10.2006
Some College (No Degree) - Music/Psychology/Theater
Southeastern University
Lakeland, FLSkills
- Clinical training
- Emergency response
- Accident response
- Medical equipment use
- Medical documentation
- Patient assessment
- Problem solving
- Safety compliance
- Medical recordkeeping
- Stress management
- Communication skills
- Teamwork skills
- Courteous and professional demeanor
- Confidential records
- Classroom management
- Instructional technology
- Lesson planning
- Child development knowledge
- Team collaboration
References
References available upon request.
Timeline
Instructional Paraprofessional
Tyndall Academy
02.2022 - 08.2024
Substitute Teacher
Bay District Schools
09.2021 - 02.2022
Volunteer Children's Worker
Faith Family Church
04.2012 - 12.2013
Model
Chris Geotte Studios
02.2010 - 01.2012
Medical Assistant
Dr. Aziz
03.2006 - 10.2008
Emergency Medical Technician
Wade Fire Department
04.2005 - 04.2006
Server
Lonestar Steakhouse
10.2004 - 08.2006
National Emergency Medical Certification - Emergency Medicine
Fayetteville Technical Community College
Some College (No Degree) - Music/Psychology/Theater
Southeastern University