Summary
Overview
Work History
Education
Skills
Timeline
Generic

Beverlee MacKinnon

Lumberton

Summary

Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.

Overview

13
13
years of professional experience

Work History

Instructional Paraprofessional

Lumberton ISD
08.2021 - Current
  • Supported instructional activities by assisting teachers in classroom management and lesson delivery.
  • Collaborated with educators to develop individualized learning plans for students with diverse needs.
  • Facilitated small group instruction, enhancing student understanding of core subjects and concepts.
  • Monitored student progress and provided feedback to teachers on academic performance and behavioral issues.
  • Implemented behavior intervention strategies, fostering a positive learning environment for all students.
  • Trained new paraprofessionals on best practices in classroom support and instructional techniques.
  • Provided one-on-one support for students with special needs, ensuring their individualized learning goals were met.
  • Implemented behavior management strategies to maintain a positive and focused classroom environment.
  • Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
  • Served as a positive role model for students, demonstrating professionalism and dedication to their education at all times.

Stay At Home Mom

Self
05.2020 - 07.2021

Front Desk Medical Receptionist

Medical Center Of Southeast Texas
04.2018 - 05.2020
  • Managed patient check-in and check-out processes, ensuring a smooth workflow.
  • Coordinated appointment scheduling using electronic health record systems to optimize physician availability.
  • Maintained patient confidentiality by adhering to HIPAA regulations during all interactions.
  • Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
  • Trained new staff on front desk procedures and best practices for patient interactions.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
  • Managed a high volume of incoming calls, addressing inquiries, and providing exceptional customer service to patients.
  • Handled financial transactions related to copayments or self-pay fees while adhering to company policies regarding payment collection.
  • Coordinated appointment reminders for patients via phone calls or email notifications, reducing no-show rates.
  • Managed multi-line phone system and pleasantly greeted patients.

Medical Assistant

Gastroenterology And Hepatology
08.2015 - 02.2018
  • Assisted healthcare providers with patient examinations and procedures to ensure optimal care delivery.
  • Managed patient records and scheduling using electronic health record systems for enhanced efficiency.
  • Prepared examination rooms, maintaining cleanliness and readiness for patient visits.
  • Conducted routine laboratory tests and accurately documented results for physician review.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.

CNA

Beaumont Nursing And Rehabilitation
03.2012 - 08.2015
  • Provided basic patient care, including assistance with daily living activities.
  • Assisted nursing staff in monitoring patient vital signs and conditions.
  • Maintained cleanliness and safety of patient environments to prevent infection.
  • Supported patients with mobility and transfers to enhance comfort and safety.
  • Documented patient observations accurately for effective communication with healthcare teams.
  • Participated in training sessions to improve caregiving skills and knowledge.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.

Education

Medical Assistant -

Southeast Texas Career Institute
Silsbee, TX

Medical Billing And Coding -

US Career Institute
Online

Certified Nursing Assistant -

Lamar Institute of Technology
Beaumont, TX

Skills

  • Classroom management
  • Behavioral support
  • Patient scheduling
  • Vital sign monitoring
  • HIPAA compliance
  • Clinical documentation
  • Data entry
  • Electronic health records
  • Immunization administration
  • Patient assessments
  • Professionalism and ethics
  • Insurance verification

Timeline

Instructional Paraprofessional

Lumberton ISD
08.2021 - Current

Stay At Home Mom

Self
05.2020 - 07.2021

Front Desk Medical Receptionist

Medical Center Of Southeast Texas
04.2018 - 05.2020

Medical Assistant

Gastroenterology And Hepatology
08.2015 - 02.2018

CNA

Beaumont Nursing And Rehabilitation
03.2012 - 08.2015

Medical Assistant -

Southeast Texas Career Institute

Medical Billing And Coding -

US Career Institute

Certified Nursing Assistant -

Lamar Institute of Technology

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