Melissa O’Donnell

Owner - Lead Artist

Melissa O’Donnell Beauty – New England

2022 – Present

Founded and directed a bridal beauty team focused on hair and makeup artistry.

- Led the team to achieve multiple industry awards, showcasing excellence in service and artistry within the bridal community.

- Successfully coordinated and executed hundreds of weddings, ensuring each client receives personalized attention and high-quality beauty services.

- Facilitated team training and development programs, enhancing skills and knowledge in the latest beauty trends and techniques.

- Managed scheduling, contracts, and logistics to ensure seamless operations and client satisfaction.

Co-Owner & Lead Artist

Bella Rose Beauty – RI

5 years

- Co-founded and managed a thriving bridal beauty business, recognized for excellence in hair and makeup artistry, and celebrated with numerous industry awards.

- Built and nurtured a talented team of beauty professionals, fostering a collaborative environment that consistently delivered outstanding service to brides and wedding parties.

- Successfully facilitated thousands of weddings, ensuring a seamless and memorable experience for each client through meticulous planning and execution.

- Managed all aspects of scheduling, bookings, and contracts, streamlining operations to enhance efficiency and client satisfaction.

- Developed and implemented marketing strategies, including social media content creation, to elevate brand visibility and attract a diverse clientele.

MAC Makeup Artist & Product Knowledge Consultant

MAC Cosmetics – Various Locations, New England

4 years

- Launched my makeup career at MAC Cosmetics, receiving comprehensive training from industry-leading professionals every 3 to 6 months, honing artistry skills and product knowledge.

- Achieved recognition for excellence in artistry, leadership, and customer service, consistently earning top accolades within the company.

- Served as a key member of the Impact Team, traveling across New England to participate in special events, providing makeup expertise, and conducting educational workshops for clients and fellow artists.

- Worked at multiple locations throughout New England, delivering exceptional service and tailored beauty consultations at each counter.

- Acted as a Product Knowledge Consultant, educating customers and staff on product features, application techniques, and beauty trends to enhance overall customer experience and sales.

Women’s Shoe Sales

Nordstrom – Providence Place

4 years

- Led the women’s shoe department, honing exceptional sales skills and fostering a customer-centric environment that prioritized outstanding service.

- Recognized as the top earner in the entire company multiple times, demonstrating a strong ability to drive sales and exceed performance goals.

- Participated in ongoing training programs focused on customer service, sales techniques, and effective communication, ensuring the team maintained a high level of expertise and engagement.

- Implemented effective stocking and follow-up processes, enhancing inventory management and maintaining a seamless shopping experience for clients.

- Cultivated strong relationships with customers through personalized service, phone consultations, and proactive follow-up calls, resulting in increased customer loyalty and repeat business.