Melissa O'Grady
Los Angeles,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
17
17
years of professional experience
Work History
Construction Associate
Home Depot
Los Angeles, CA
10.2023 - Current
- Maintain calm demeanor and professionally manage issues in busy, high-stress situations.
- Solve customer challenges by offering relevant products and services.
Dasher
DoorDash
Los Angeles, CA
01.2019 - Current
- Improve customer satisfaction by providing timely and accurate deliveries.
- Manage multiple orders simultaneously, prioritizing tasks to ensure efficiency.
Sales Associate
Speedway Express
Los Angeles, CA
05.2021 - 09.2023
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Professional Skateboarder
Santa Monica Airlines Skateboards
Santa Monica, CA
12.2006 - 04.2018
- Partnered with local businesses to create mutually beneficial marketing campaigns raising awareness of both brands.
- Organized community skateboarding events to promote the sport and engage with fans, fostering a positive image for the industry.
- Expanded online presence through engaging content on social media platforms sharing knowledge, experiences, and personal growth within the skateboarding world.
Skateboard Instructor
Venice Original Skateshop
Venice, CA
04.2007 - 10.2016
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent skateboarding techniques.
- Boosted student performance by providing individualized support and targeted feedback.
- Fostered student curiosity and interest through creative hands-on activities.
Education
Diploma - General Studies
Culver City High School
Culver City, CA06.2007
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Construction Associate
Home Depot
10.2023 - Current
Sales Associate
Speedway Express
05.2021 - 09.2023
Dasher
DoorDash
01.2019 - Current
Skateboard Instructor
Venice Original Skateshop
04.2007 - 10.2016
Professional Skateboarder
Santa Monica Airlines Skateboards
12.2006 - 04.2018
Diploma - General Studies
Culver City High School