Melissa Ojeda

Managed all aspects of daily restaurant/bar operations, ensuring exceptional customer service, guest satisfaction and efficient business performance. Oversaw staff hiring, training, scheduling, payroll, timekeeping and performance management while fostering a positive and productive work environment through effective communication and conflict resolution. Implemented inventory systems to optimize stock levels, reduce waste and maintain operational efficiency. Led marketing and social media efforts in collaboration with the marketing team, successfully launching promotions and special events to drive business. Coordinated and executed private and semi-private events, managing catering packages, event logistics and guest experiences within dedicated party spaces. Successfully guided the business through a major re-brand and grand reopening, transitioning from Great South Bay Brewery to Breakers Burrito Bar.

As a bartender, primarily served tap beers and mixed drinks while managing overall bar operations and providing attentive customer service. Assisted with food orders and collaborated with the kitchen to ensure timely service. Planned and executed private and semi-private events, handling everything from party packages and décor to food menus and drink service. Additionally, managed the bars social media presence- booked live music and organized promotional events to drive customer engagement and business growth.

Provided care for children of all ages, established routines and supported their physical and emotional well-being. Managed household tasks including cleaning, grocery shopping, errands and transportation. Oversaw household organization, coordinated family schedules and appointments and maintained clear communication with parents on child development and home management.

Tracked key metrics to drive growth and evaluated strategic lender partnerships. Supported sales with client follow-ups and ensured deadlines were met. Managed loan origination, processed applications and maintained accurate, confidential records.

Created marketing strategies for property listings and maintained client relationships throughout transactions. Conducted market research, managed portfolios, negotiated deals and supported contract and document processing. Provided administrative and clerical support to the team.

Created engaging store displays to boost customer interaction and sales. Managed inventory, markdowns and product placement. Collaborated with corporate on marketing, trained staff in visual merchandising and ensured excellent customer service. Analyzed sales data, implemented promotions and maintained brand standards to drive growth.