Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Olmsted

Ashmore,IL

Summary

Dynamic professional with a proven track record at Rural King, excelling in inventory management and customer satisfaction. Skilled in fostering teamwork and communication, I effectively improved service processes and resolved conflicts. Adept at managing financial records and maximizing occupancy, I bring a customer service focus and a commitment to operational excellence.

Overview

17
17
years of professional experience

Work History

Housekeeper

Heritage Woods of Moline
Moline, IL
05.2024 - 02.2025
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.

Department Manager

Rural King
Mattoon, IL
01.2016 - 07.2022
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.

Apartment Manager

Parent Managment
Sebring, FL
03.2008 - 03.2014
  • Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
  • Managed property financial records by collecting rent from [Number] tenants and reconciling monthly accounts payable and receivable.
  • Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
  • Maximized occupancy rates through proactive marketing and timely processing of rental applications.

Education

High School Diploma -

Mattoon High School
Mattoon, IL
04-1985

Skills

  • Teamwork
  • Housekeeping
  • Customer service-focused
  • Excellent oral and written communication
  • Guest relations
  • Customer service

Timeline

Housekeeper

Heritage Woods of Moline
05.2024 - 02.2025

Department Manager

Rural King
01.2016 - 07.2022

Apartment Manager

Parent Managment
03.2008 - 03.2014

High School Diploma -

Mattoon High School
Melissa Olmsted