Melissa Orduna
Des Plaines,IL
Summary
I currently work as a barista at Oakton and Lee and will be going into my 4th year. Working here as taught me how to be patient and understanding to all customers and even partners. I excel at being on time and not missing work. I have energy to be up in the early mornings and to also stay as late as I have to if that means that the shifts go smoothly. I believe I am ready to take the next step to grow in my position. I have seen how communication is key and I believe I do well with that. I have experience with being a leader as well as being a trainer.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
08.2022 - Current
- I gained great communication skills with both customers and partners. I learned to always be on time and to not feel overwhelmed. I am able to do multiple tasks and ensure everyone is also thriving.
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Maintained cleanliness and organization of workstations to ensure operational efficiency.
- Assisted in training new baristas on beverage preparation and customer service standards.
- Managed inventory levels, ensuring timely restocking of ingredients and supplies.
Education
Health Science
Oakton Community College
Des Plaines, IL05.2028
Associate of Science - Health Sciences
William Rainey Harper College
Palatine, IL05.2028
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
- Team leadership
- Exceptional customer service
- Adaptive and creative
Certification
CNA
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Barista
Starbucks
08.2022 - Current
Health Science
Oakton Community College
Associate of Science - Health Sciences
William Rainey Harper College