Melissa Osieja
Newton,New Jersey
Summary
Social services professional pursuing a Bachelor's degree in Social Work from East Stroudsburg University. I have six years of experience working in various social service settings, including nonprofit organizations and behavioral health agencies. My passion for helping others and making a positive impact in the community drives my work ethic and dedication to this field. Through my coursework, field placements, and professional experience, I have developed essential skills in crisis intervention, and advocacy for adults with developmental, intellectual, and physical disabilities.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Scarc Inc
12.2022 - Current
- Provides compassionate, individualized care to individuals with intellectual, developmental, and physical disabilities in a group home setting
- Works collaboratively with the manager and staff to create a positive, supportive environment that promotes residents' independence, dignity, and personal growth.
- Assists the manager in supervising all aspects of the group home, including scheduling, ISP preparation, medical appointments, and maintaining up-to-date notes and individual information in the Therap database.
- Provides management oversight in the absence of the manager.
- Assists and supports with community-based activities, including transporting to/from, attending social events, medical appointments, shopping, and recreational outings.
Intern
Bridgeway Behavioral Health
09.2024 - Current
- Advocates for clients in obtaining needed services and resources.
- Utilizes engagement skills to develop rapport and trust with the individuals
- Develops, facilitates, and co-facilitates various support groups such as Dialectical Behavior (DBT) and Cognitive Behavioral Therapy (CBT)
- Integrates supervisor feedback to improve social work skills
- Provides case management support, monitors client behavior, and assists individuals with developing coping strategies to promote mental health and well-being
Acting Manager
Scarc Inc.
12.2023 - 05.2024
- Supervised all aspects of activities of the group home, including scheduling and managing medical care, supporting residents with daily living tasks, managing records and reporting, providing staff training, and acting as a liaison between residents, guardians, team members, and external agencies.
- Supervised staff at the group home in their responsibilities, performance, schedule, and when needed, corrective action
- Assisted in the development and oversight of Individualized Service Plans (ISPs), ensuring that each individual’s unique needs are met, goals are achieved, and progress is documented
- Led efforts to help residents participate in community-based activities, ensuring access and transportation to recreational outings, social events, shopping, and medical appointments, fostering independence and social inclusion.
- Collaborated with team members to address challenges or barriers to individual progress, advocating for necessary resources and support services.
Direct Support Professional
Capitol Care
12.2019 - 12.2022
- Provided direct support to individuals with intellectual, developmental, and physical disabilities, assisting with daily living activities, promoting independence, and ensuring a safe, supportive environment.
- Facilitated communication, managed behavioral interventions, and collaborated with a multidisciplinary team to develop and implement personalized care plans.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationships.
- Coordinated and facilitated medical appointments for individuals, ensuring timely transportation, communication with healthcare providers, and follow-up on treatment plans and recommendations.
Education
Bachelor of Science - Social Work
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05-2025
Associate of Science - Human Services
Sussex Community College
Newton, NJ05-2023
Skills
- Crisis Management
- Effective Communication
- Empathy and compassion
- Program development
- Decision Making
- First aid, CPR, and AED Certified
Timeline
Intern
Bridgeway Behavioral Health
09.2024 - Current
Acting Manager
Scarc Inc.
12.2023 - 05.2024
Assistant Manager
Scarc Inc
12.2022 - Current
Direct Support Professional
Capitol Care
12.2019 - 12.2022
Bachelor of Science - Social Work
East Stroudsburg University of Pennsylvania
Associate of Science - Human Services
Sussex Community College
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