Melissa Padilla Silva
San Jose,CA
Summary
Dedicated and results-oriented Manufacturing Trainer motivated in developing and implementing training programs within the manufacturing sector. Proven expertise in instructional design, safety compliance, and process optimization, with a strong commitment to enhancing workforce performance and operational efficiency. Adept at creating engaging training materials and delivering effective sessions that cater to diverse learning styles.
Overview
4
4
years of professional experience
Work History
Manufacturing Trainer
Intuitive Surgical Inc
2023.09 - Current
- Conduct training sessions for new hires and existing employees on manufacturing processes, safety protocols, and equipment operation.
- Excellent verbal and written communication skills for effective training delivery and interaction with diverse audiences.
- Collaborate closely with production teams to deliver comprehensive training across various areas of the manufacturing floor, emphasizing safety protocols, accurate documentation, and best manufacturing practices. Ensure that technicians remain current in their training by facilitating Engineering Change of Order (ECOs) and promoting awareness of potential risks associated with production processes.
- Maintain meticulous and organized documentation related to clerical activities, ensuring compliance and accessibility. Partner with engineers to provide insights aimed at enhancing Manufacturing Process Instructions (MPIs), thereby improving technician comprehension and minimizing quality issues.
- Actively participated in Process Performance Qualifications (PPQs) and contributed to training sessions for new versions of MPIs. Additionally, engaged in new hire orientations and conducted candidate screening sessions to support workforce development.
Manufacturing Technician
Intuitive Surgical Inc
2022.02 - 2023.09
- Installed and maintained manufacturing equipment according to manufacturer specifications.
- Recorded and documented all maintenance activities in accordance with company policies and procedures.
- Assembled and tested parts and components to meet safety and performance standards.
- Performed visual and functional inspection of components to determine quality and identify defects.
Front Desk Receptionist
Animal Hospital of Palo Alto
2021.06 - 2022.03
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel
- Resolved customer issues quickly and notified supervisor immediately when problems escalated
- Confirmed relevant guest information and payment methods to prevent fraud
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization
- Used internal software to process reservations, check-ins, and check-outs
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone
- Helps with handling pets, receiving animals from customers, and handling pets to customers.
Head Cashier
Home Depot
2020.06 - 2021.06
- Educated employees on register use, merchandising, and customer service
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
- Mentored new team members on POS system operation, customer service strategies, and sales goals
- Monitored self-checkout systems and provide assistance or intervention where required
- Set and updated employee schedules based on expected customer needs to meet coverage demands while controlling labor costs
- Processed checks, cash, and credit purchases or refunds.
Education
Associate in Science - Respiratory Therapy
De Anza College
07.2027
Skills
- Lean manufacturing principles
- Standard Operating Procedures
- Quality Management Systems
- 6's Methodologies
- Good Documentation Practices
- Continuous improvement
Languages
Spanish
Native or Bilingual
Timeline
Manufacturing Trainer
Intuitive Surgical Inc
2023.09 - Current
Manufacturing Technician
Intuitive Surgical Inc
2022.02 - 2023.09
Front Desk Receptionist
Animal Hospital of Palo Alto
2021.06 - 2022.03
Head Cashier
Home Depot
2020.06 - 2021.06
Associate in Science - Respiratory Therapy
De Anza College
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