Guest Service Attendant
Seven Feathers Casino Resort
Canyonville, OR
03.2016 - 04.2018
- Protected guest valuables with main safe or in individual boxes to maximize security.
- Collaborated with [Type] and [Type] team members to handle guest requirements from check-in through check-out.
- Updated customer accounts with add-on room charges, including minibar use and room service bills.
- Maintained financial accuracy by collecting deposits, fees and payments.
- Ran reports detailing daily actions, including guest numbers, accounting expenses and income and room service usage.
- Supervised [Number] administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.