Melissa Palomino
Victorville,CA
Summary
A recent graduate from a B.S. in Healthcare Administration program with strong communication and analytical skills; demonstrated ability to work effectively under pressure. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Order Filler
Amazon
Moreno Valley, CA
09.2018 - 01.2019
- Verified accuracy of order picking by comparing items picked to customer invoices.
- Organized shipments according to size, weight, destination, delivery method, and urgency of order.
- Operated RF scanners to accurately pick orders for customers.
- Maintained cleanliness of work area at all times.
- Utilized barcode scanning technology to quickly locate items needed for filling orders.
Distribution Center Associate
Walgreens Distribution Center
Moreno Valley
07.2004 - 08.2014
- Successfully completed accurate, timed, distribution process orders according to all regulation standards
- Trained more than ten new team members in a variety of distribution protocols and procedures
- Presented issues/solution to Function and Inbound/Outbound managers, as necessary
- Worked independently performing distributions audits before rendering product to its locations.
Library Assistant
Riverside Public Library
Riverside
11.2001 - 03.2004
- Processed new periodicals and newspapers, shelving, shelf reading and organizing of materials
- Completed other duties as assigned by Periodical Librarian including logging and inventory
- Collected data for projects and monthly statistics for annual reports
- Provided excellent customer service & references services to Patrons in person and over telephone.
Electronic Sales Associate
Office Max
Riverside, CA
02.1999 - 06.2000
- Greeting customers and describing features and benefits of electronic products
- Explaining warranty terms and conditions for products
- Promoted sale items and ensuring a clean, organized work environment.
Education
Graduate Human Recourse Management Certificate, HR Analytics studies include the collecting and analyzing of Human resource data. Demonstrated how to use analytic data to improve organizational workforce performance, turnover, and onboarding., HR Management covered a variety of topics such as employee relations, strategic planning, and leadership skills., HR Training and Development course studies implementing a company’s culture, career advancement, career goals, improving employee performance, productivity, and increased employee retention. -
University of Phoenix
07.2023
Bachelor of Science - Health Administration
University of Phoenix
Phoenix, AZ05.2022
Electronic Medical Records Certificate, Medical Terminology for Health Care professionals studied the fundamentals of medical terminology., Fundamentals of Electronic health records: Introduction to the EHR software, IT systems with direct practice tutorials. Analyzed and discussed healthcare fraud and abuse claims under HIPAA guidelines. -
University of Phoenix
05.2018
Skills
- Customer Service
- Deadline-driven
- Communication & Skills Problem Resolution
- Microsoft Office 365 compliant with Excellent Analytical Skills
- Telephone Etiquette
- File Organization
- Customer Communication
- Data Entry
Accomplishments
Recognized for leadership and organized success with networking teams skills with the National Leadership Honor Society. Deans list at University of Phoenix twice in 3 years.
Timeline
Order Filler
Amazon
09.2018 - 01.2019
Distribution Center Associate
Walgreens Distribution Center
07.2004 - 08.2014
Library Assistant
Riverside Public Library
11.2001 - 03.2004
Electronic Sales Associate
Office Max
02.1999 - 06.2000
Graduate Human Recourse Management Certificate, HR Analytics studies include the collecting and analyzing of Human resource data. Demonstrated how to use analytic data to improve organizational workforce performance, turnover, and onboarding., HR Management covered a variety of topics such as employee relations, strategic planning, and leadership skills., HR Training and Development course studies implementing a company’s culture, career advancement, career goals, improving employee performance, productivity, and increased employee retention. -
University of Phoenix
Bachelor of Science - Health Administration
University of Phoenix
Electronic Medical Records Certificate, Medical Terminology for Health Care professionals studied the fundamentals of medical terminology., Fundamentals of Electronic health records: Introduction to the EHR software, IT systems with direct practice tutorials. Analyzed and discussed healthcare fraud and abuse claims under HIPAA guidelines. -
University of Phoenix