Melissa Parziale
Villas,NJ
Summary
Detail-oriented Bookkeeper well versed in payroll, accounts payable and accounts receivable functions. Excelled in corporate bookkeeping services delivery and learned new technologies to improve efficiency. Impressive accounting and communications skills leading to desirable outcomes.
Overview
15
15
years of professional experience
Work History
Bookkeeper, CGO Coordinator, Customer Service Rep
Shoprite Of Rio Grande
07.2003 - 05.2018
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Streamlined bookkeeping processes by implementing new accounting software, resulting in increased efficiency.
- Enhanced cash flow management through timely invoicing and collection of outstanding receivables.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Education
Bachelor of Arts - American Literature
Stockton University
Absecon, NJ05.2011
Master of Science - Library And Information Science
Drexel University
Philadelphia2012
Skills
- Statutory Reporting
- Invoice Processing
- Inventory Tracking
- Accounting
- Financial Recordkeeping
- Bookkeeping Software
- Payroll Administration
Internship
Volunteered in the library of Cape May County Special Services weekly from 2010 for two years. During this time I tutored students, catalogued books, checked books out and learned how to repair them. We held many functions to include students and faculty to help facilitate learning in a fun way.
Timeline
Bookkeeper, CGO Coordinator, Customer Service Rep
Shoprite Of Rio Grande
07.2003 - 05.2018
Bachelor of Arts - American Literature
Stockton University
Master of Science - Library And Information Science
Drexel University