Dedicated professional with proven performance in management, leadership and communication. Detail-oriented in problem-solving and planning. Ready to make an immediate contribution to your organization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Regional Patient Navigator
United Woundcare Institute
Albany
08.2025 - 05.2026
Went to several SNF facilities where my patients were located with wounds. Spoke with the patients and asked if they were interested in our services and collaborated with the social worker of the facility to set up wound care at home
Documented visits with patients, the size of their wounds and all meetings with care team.
Set up discharge on my end for the medical assistant to go into the home and help take care of patient after discharge.
Clinical Social Worker
OMH/ Greene Correctional Facility
Coxsackie
08.2024 - 05.2025
I do intakes, 30 day and 90 day evaluation on all inmates. I carry a caseload of 95 inmates on average. I do treatment plans, take care of referrals that come in on a weekly basis. Do private counselling sessions as needed. Do call-out with inmates and doctors, we go over medication and how they are doing with their mental health. Transfer inmates to other facilities. Daily documentation. Put all new inmates into the system as needed. Do all my weekly filing and make my own charts if needed.
Director of Case Management
Albany Centers for Independent Living
Delmar
11.2023 - 06.2024
Run morning report, fills out daily census, make sure Medical evaluations are complete and updated, make sure MH evaluations are completed and updated, Annual ISP completed, Annual notes completed, document incident reports, any daily concerns that my arise with residents, set up all transportation for residents and make sure medical paperwork goes with resident to appts. admissions paperwork and agreement, set up charts, PRI/ Screen send out to facilities if needed, screen certified set up therapy, get equipment if needed. Work with several VA residents, set up STAR transportation-fill out application, help with Medicaid re-certifications, communicate with families.
Lead Case Manager
The Eliot at Troy
Troy
01.2023 - 11.2023
Admissions, initial assessment, tours, lateral discharges, discharges back into the community, setting up PT/OT, order equipment, doing annual assessments, help with finances, Medicaid recertification, documentation.
Case Manager
MASSRY ASSISTED LIVING
Albany
02.2022 - 11.2022
Helped patients reach plan of care goals through case reviews.
Kept abreast of case management practices and engagement strategies through professional development.
Cultivated and maintained effective communication with members of interdisciplinary care team.
Met directly with patient to assess needs and develop individualized continuing care plan in collaboration with physician.
Case Manager
ST.MARY'S HEALTHCARE
Amsterdam
03.2008 - 10.2021
Advocated for patients in healthcare or social service environments to promote wellness and autonomy.
Helped patients reach plan of care goals through case reviews.
Facilitated referrals to collaborative specialty health providers to drive continuity of care.
Developed and maintained partnerships with local organizations for supportive services opportunities.
Met directly with patient to assess needs and develop individualized continuing care plan in collaboration with physician.
Troubleshot problems with operational and clinical procedures, improving patient outcomes.
Cultivated and maintained effective communication with members of interdisciplinary care team.
Enhanced quality of patient management to maximize satisfaction and promote cost-effectiveness.
Established and maintained relationships with other community agencies and organizations to meet community needs and avoid duplication of services.
Education
Bachelor of Science - PSYCHOLOGY
STATE UNIVERSITY OF NEW YORK AT ONEONTA
Oneonta, NY
Associate - Early Childhood Education
FULTON MONTGOMERY COMMUNITY COLLEGE
Johnstown, NY
Skills
Service Referrals
Mental health and behavioral care
Mental & behavioral health experience
Working with people experiencing homelessness's
Aging issues
Organizational skills
Long term care
Vocational Rehabilitation
Addiction Counseling
Individual counseling
Crisis intervention
Hospice care
Multitasking and Organization
Remote work experience
Behavioral Health
Dementia care
Grief counseling
Acute care
Corrections experience
Outpatient
Healthcare management
Nursing home experience
Discharge planning
Care plans
Individual / Group Counseling
Acute Rehabilitation (10 years)
Early childhood education
Military and veterans affairs healthcare facilities
Motivational interviewing
Treatment Planning
Client Advocacy
Crisis intervention counseling
Behavioral interventions
Patient follow-up
Health services social work experience (16-20 years)
Documentation review
Crisis counseling in health services social work
Autism Experience
Supervising experience
Facilities management
Wound care
Marketing
Managing social services clients
Largest number of social services clients managed simultaneously (51-100 clients)