Melissa Pence
Fort Wayne,IN
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Adept at patient care, medical procedures, and clinical documentation. Strong focus on team collaboration and achieving outcomes. Reliable, adaptable, and skilled in critical thinking and time management.
Overview
23
23
years of professional experience
1
1
Certification
Work History
RN, IInterventional Radiology
PRMC
08.2024 - Current
- Nursing care for multiple procedures under fluoroscopy including but not limited to stroke, diagnostic and procedural cerebral angiogram PE & DVT thrombectomy, nephrostomy tubes, gastric tubes, central lines, ports, bone marrow biopsies, vertebroplasty, treatment for internal bleeding
- Monitoring and maintaining airway of acute and critical patient while providing IV conscious sedation. ICP/EVD monitoring, ventilator management
- Assist Radiologist and radiology tech with sterile field and procedure
- Collaborating with ancillary units to provide high quality care for patient
- Peer interviewer
ICU RN Nurse Lead
Parkview Regional Medical Center
07.2023 - Current
- flex RN floating between ICU units
- Nurse Lead for Progressive ICU, 24 bed inpatient unit
- Improved patient outcomes by implementing evidence-based nursing practices and providing high-quality care in the ICU setting.
- Promoted a culture of safety within the ICU by adhering to established protocols, reporting potential hazards, and participating in regular safety drills.
- Improved pain management for critically ill patients by assessing pain levels, recommending appropriate interventions, and monitoring effectiveness of chosen treatments.
- Actively participated in continuing education opportunities to stay current on best practices related to ICU nursing care management strategies.
- Demonstrated commitment to professional growth through active participation in unit-based committees focused on advancing nursing practice standards and optimizing patient outcomes.
- Mentored new nursing staff in ICU-specific procedures, fostering professional growth and promoting a positive work environment.
- Optimized resource utilization within the ICU by coordinating staff assignments and efficiently managing workload distribution.
- Streamlined communication among team members, ensuring timely updates on patient conditions and progress towards recovery goals.
- Participated in quality improvement initiatives aimed at enhancing clinical outcomes while reducing costs associated with ICU care delivery.
- Trained and coached new employees on protocols and best practices to promote ideal patient outcomes.
- Coordinated with healthcare staff from various disciplines to devise, carry out, and manage personalized care plans to benefit patient health and recovery.
Registered Nurse (RN)
ProLink Staffing
12.2020 - Current
- Travel ICU RN
- Nurse Lead fill in for medical/surgical unit and progressive ICU
- Nursing care in the Progressive ICU and Medical ICU
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Served as a preceptor for nursing students during their clinical rotations, providing valuable real-world experience and guidance to foster professional growth.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Participated in ongoing professional development opportunities to stay current on best practices in nursing care and emerging trends in healthcare delivery.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
Executive Director of Inpatient Operations
Community Health Systems
08.2018 - 12.2020
- Ensures compliance with regulation agencies such as The Joint Commission and CMS
- Responsible for business and administrative activities
- -Management responsibility for patient care operations of Inpatient hospital units including medical/surgical, ICU, pediatrics, labor & Delivery, Postpartum, Neonatal ICU
- Assist in facility business planning and operations development
- Development and maintenance of operating and capital budgets, monitors revenue/expenses and Capitol budget for scope of operations
- Implementation of business plan, progress reports and action plans
- Development and expansion of new service lines, reviews outcome data for performance improvement
- Assist with physician recruitment
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Managed a diverse team of professionals, fostering a collaborative work environment for increased productivity.
- Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Exercised appropriate cost control to meet budget restrictions and maximize profitability.
- Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
- Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.
Infection Preventionist
Community Health Systems
04.2016 - 08.2018
- Supervise hospital-wide efforts to comply with infection control & prevention standards to comply with the Joint Commission on Accreditation of Healthcare Organizations, the Indiana State Board of Health, CDC, OSHA and Associations for Professionals in Infection Control (APIC)
- Report confirmed communicable disease to Local & State Health Department
- Present to the Infection Control Committee and Safety Committee/Environment of Care
- Maintain employee health records, tracks employee compliance with vaccinations and TB testing and administers vaccines
- Coordinates Annual Influenza Vaccination Program and Annual TB testing/surveys
- Observes all safety and hygiene rules/regulations
- Report all Workers Compensation claims
- Facilitate communication between work comp physicians, employee, director/manager, work comp case manager and Human Resources department
- Track and trend all work related injuries and develop action plans when necessary
Manager of the Birthplace
Kosciusko Community Hospital
05.2013 - 04.2016
- Assisted with monitoring the department budget
- Led the department in raising inpatient satisfaction HCAHPS scores
- Assisted with interviewing, hiring and orientation of new employees
- Monitored staffing needs, maintained staff schedule and staffed as bedside nurse when needed
- Lead department in EMR conversion for physicians and nursing staff
- Effectively communicated with physicians and staff and successfully provided process improvement plans
- Communicated effectively with other hospital departments, as necessary, to resolve operational problems and made the most effective use of hospital resources in delivery of quality patient care
- Thorough knowledge of electronic medical records, HED
ICU Registered Nurse, Charge Nurse
Kosciusko Community Hospital
03.2011 - 05.2013
- Charge Nurse
- Self-directed with astute judgment skills
- High level of personal accountability
- Monitored cardiac telemetry and interpreted EKG's, performed Post Anesthesia Recovery assessments for surgical patients on evening and night shifts
- Assessed, developed and implemented individualized plans of patient care for the critical patient
- Collaborated with other health team members to achieve patient goals through interdisciplinary planning and problem solving
- Obtained GEM 3 and GEM 4 RN
- Implemented Core Measures as appropriate for each individual patient
- Instructor for preceptors of new employees
- Provided exceptional nursing care for patients with chronic and acute health problems such as MI, arrhythmias, asthma, COPD and pneumonia
- Ensured HIPAA compliance
- Delegated staff nurse duties
LPN/RN
Warsaw Women's Center
08.2005 - 02.2010
- Counseled and educated patients about reproductive health issues and wellness
- Educated patients on women's health and wellness and family planning
- Phone Triage
- Assisted physicians with patient assessments and care
- Liaised between patients and physicians to ensure patient comprehension of treatment plans
LPN
10.2001 - 12.2004
- Self-directed with astute judgment skills
- High level of personal accountability
- Assessed, developed and implemented individualized plans of patient care for the critical patient
- Collaborated with other health team members to achieve patient goals through interdisciplinary planning and problem solving
- Cardiac telemetry monitoring and EKG interpretation
- Ensured HIPAA compliance
- Liaised between patients and physicians to ensure patient comprehension of treatment plans
Education
Associate of Science - Nursing
Excelsior College
01.2009
Nursing -
Ivy Tech State College
Fort Wayne, IN01.2001
Skills
- Problem resolution
- EMR systems
- Recruiting
- Hospital Administration
- ICU experience, Nurse Leader
- Time management
- Computer literacy
- Customer service
- Interviewing
- Medical records
Certification
RN
Additional Information
Successfully least inpatient services and physician services in EHR conversion.
Willing To Relocate
- Indianapolis, IN
- South Bend, IN
- Fort Wayne, IN
Personal Information
Authorized To Work: US for any employer
Timeline
RN, IInterventional Radiology
PRMC
08.2024 - Current
ICU RN Nurse Lead
Parkview Regional Medical Center
07.2023 - Current
Registered Nurse (RN)
ProLink Staffing
12.2020 - Current
Executive Director of Inpatient Operations
Community Health Systems
08.2018 - 12.2020
Infection Preventionist
Community Health Systems
04.2016 - 08.2018
Manager of the Birthplace
Kosciusko Community Hospital
05.2013 - 04.2016
ICU Registered Nurse, Charge Nurse
Kosciusko Community Hospital
03.2011 - 05.2013
LPN/RN
Warsaw Women's Center
08.2005 - 02.2010
LPN
10.2001 - 12.2004
Associate of Science - Nursing
Excelsior College
Nursing -
Ivy Tech State College
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