Libby O'Brien
Durant
Overview
6
6
years of professional experience
Work History
VIP Representative
Choctaw Casino & Resort
Durant
11.2023 - Current
- Managed reservations and special requests for VIP guests efficiently and accurately.
- Greeted VIP guests upon arrival and provided them with exceptional customer service.
- Responded quickly to emails, phone calls, and other correspondence received from VIP guests.
- Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
Waitress
El Adobe
Atoka
05.2022 - 11.2023
- Took customer orders accurately and efficiently.
- Provided excellent customer service in a fast-paced dining environment.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Processed payments and managed cash register transactions effectively.
Cashier
Walmart
Atoka
01.2020 - 05.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained accurate cash drawer and balanced transactions at the end of shifts.
Education
Bachelors - Occupational Safety And Health
Southeastern Oklahoma State University
Durant, OK05-2027
Skills
- Customer service
- Problem solving
- Multitasking
- Guest relations
- Attention to detail
Timeline
VIP Representative
Choctaw Casino & Resort
11.2023 - Current
Waitress
El Adobe
05.2022 - 11.2023
Cashier
Walmart
01.2020 - 05.2022
Bachelors - Occupational Safety And Health
Southeastern Oklahoma State University