Melissa Pepper
Piermont,NY
Summary
I am looking for a new career in human services. I completed a 25 years career at The Department of Social Services. Most of my experience is as a County caseworker for Adult Protective Services. However, I have wide variety of work experience within the agency. I completed several NYS training sessions annually for ex. Domestic Violence & Safety in the Workplace. I work well with a diverse population. I also comprehend some Spanish. I'm available immediately, have reliable transportation, live a healthy lifestyle, and am eager to grow from a new employment opportunity.
Overview
25
25
years of professional experience
Work History
Rockland County Caseworker
Department Of Social Services
02.1998 - 07.2023
- Adult Protective Services experience: Assessed & investigated allegations of abuse, neglect & exploitation of at-risk adults in the community
- Managed APS caseload of approximately 15-25 clients
- Conducting authorized and unscheduled home visits
- Assessments for home care services or placement with public health nurses with caseload of over 100 Medicaid recipients.
- Monitored substance & alcohol compliance, attendance, employability, status for public assistance benefits.
- Completed service recertification, assisted with applications for Social Security, housing placement, and escorted client to court appointments.
- Informal money management by organizing weekly allowance & bill pay for Veteran Benefits, Social Security, and other income.
- Experience working with hoarders and decluttering to pass health department & fire inspections.
Assistant Care Manager
Equinox Youth Shelter
1997 - 1997
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
Education
Bachelor of Arts - Psychology
University At Albany
Albany, NY06.1997
Skills
- Agency Collaboration
- Intake Assessments
- Social Work/ Case Management
- Therapeutic Planning
- Community Resource Development
- Homeless Placement
- Representative Financial Payee
- Court/ Legal Representation
- Violence Prevention
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Rockland County Caseworker
Department Of Social Services
02.1998 - 07.2023
Assistant Care Manager
Equinox Youth Shelter
1997 - 1997
Bachelor of Arts - Psychology
University At Albany