Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Melissa Peralta

Long Island City

Summary

Knowledgeable in property and casualty insurance with comprehensive background in insurance sales and client relationship management. Proven success in developing tailored insurance solutions and efficiently handling policy administration. Demonstrated skills in risk assessment and customer service excellence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Insurance Agent

Adorno-Denker Associates, Inc
07.2017 - 02.2024
  • Licensed as an Insurance Agent & Broker
  • Facilitated sales of insurance products and services
  • Solicited new prospects and provided outstanding support to existing clients
  • Answered inquiries from policyholders and educated clients on available products/options.


Insurance Supervisor

Apollo Brokerage Inc
03.2017 - 07.2017


  • Responsible for consulting with new prospects and existing client to discuss appropriate insurance programs and policies
  • Meticulously maintained and updated client information in database
  • Ensured maximum customer satisfaction


  • Negotiated favorable insurance contracts with providers, securing better coverage options for clients at competitive rates.
  • Evaluated employee performance regularly, providing constructive feedback and coaching to enhance overall team productivity.

Insurance Consultant

Uno A Brokerage Inc.
08.2013 - 03.2017
  • Personally responsible for consulting with clientele to discuss appropriate insurance programs and policies
  • Meticulously maintain and update client information in database
  • Collect client payments and ensure maximum customer satisfaction

Education

High School Diploma -

H.S of Hospitality And Management
New York, NY
07-2011

Skills

  • Licensed insurance agent
  • Home and Auto Policy underwriter
  • Bilingual: Native Spanish speaker; fluent in English
  • Quotes and sales
  • Proficient in Microsoft Office Suite, Google Doc
  • Operating knowledge of touchscreen POS systems
  • Professionalism and ethics
  • Email marketing

Certification

Insurance broker for:

  • Property and Casualty License - NY & NC Department of Insurance.

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Insurance Agent

Adorno-Denker Associates, Inc
07.2017 - 02.2024

Insurance Supervisor

Apollo Brokerage Inc
03.2017 - 07.2017

Insurance Consultant

Uno A Brokerage Inc.
08.2013 - 03.2017

High School Diploma -

H.S of Hospitality And Management

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Melissa Peralta