Melissa Perez
San Antonio,TX
Summary
Dedicated and compassionate Registered Nurse Graduate with proven ability to provide patient care in fast-paced environment. Calm and level-headed when handling high-stress situations. Uses strong communication skills and humor to develop professional relationships with patients and families.
Overview
20
20
years of professional experience
Work History
Clinical Practice Manager / LVN
SA Infectious Diseases Consultants
10.2001 - 12.2021
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions and increased office revenue by 55%.
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Developed and implemented strategies to improve patient access, satisfaction and care quality.
- Developed policies and procedures for effective practice management.
- Trained newly hired team members on office procedures and computer system.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Monitored patients, evaluated results, and recommended further courses of treatment to quickly improve patient outcomes.
- Monitored patient health conditions to report changes to assigned physician.
- Helped physicians coordinate diagnostic assessments and treatments for conditions such as HIV, MRSA, cellulitis, and osteomyelitis infections.
- Provided patient education on health care issues and prescribed medications.
- Handled patient discharge planning, arranging for follow-up care after leaving the healthcare facility.
- Collaborated with team to create Patient-Advocacy Program to connect patients with community resources and services.
Education
Registered Nurse - ADN
San Antonio College of Nursing
San Antonio, TX08.2023
Licensed Vocational Nurse - LVN #337950
Galen College of Nursing
San Antonio03.2017
Skills
- Communication
- Compassion
- Organization
- Patient Assessment / Vital signs
- Care Coordination
- Bilingual-Spanish
Timeline
Clinical Practice Manager / LVN
SA Infectious Diseases Consultants
10.2001 - 12.2021
Registered Nurse - ADN
San Antonio College of Nursing
Licensed Vocational Nurse - LVN #337950
Galen College of Nursing
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