Melissa Perez
Bellflower,CA
Summary
Dynamic Team Coordinator at Healing Care Hospice with a strong grasp of medical terminology and a passion for continuous learning. Expertly managed patient records and coordinated care, enhancing operational efficiency. Proven problem-solver with exceptional time management skills, dedicated to improving patient experiences and supporting healthcare teams effectively.
Overview
3
3
years of professional experience
Work History
Team Coordinator
Healing Care Hospice
Downey, CA
10.2023 - Current
- Maintained accurate patient records and documentation in electronic health systems.
- Answer and transfer all incoming calls.
- Schedule podiatry, wound care, x-ray visits for patients.
- Coordinate provider visits with nurse practitioner and doctor.
- Get death worksheet and attestations completed and faxed.
- Complete agenda for IDG meeting with nurses and doctor.
- Schedule daily nurse visits with LVN runner nurse.
- Send daily triage report.
Receptionist/Supply Coordinator
Healing Care Hospice
Downey, CA
10.2022 - 10.2023
- Assisted in managing inventory of office supplies, ensuring availability for daily operation.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Ordered supplies for hospice patients.
Education
High School Diploma -
Norwalk High School
Norwalk, CASkills
- Medical Terminology
- Passion for continuous learning
- Problem-solving
- Time management
Timeline
Team Coordinator
Healing Care Hospice
10.2023 - Current
Receptionist/Supply Coordinator
Healing Care Hospice
10.2022 - 10.2023
High School Diploma -
Norwalk High School