Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Perez

San Antonio,TX

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

12
12
years of professional experience

Work History

CSR

The Bread Box And Bakery
555 W Bitters
04.2014 - Current
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Provided primary customer support to internal and external customers.
  • Tracked customer service cases and updated service software with customer information.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Education

GED -

Somerset High School
Somerset, TX
2012

Skills

  • Order Fulfillment
  • Stocking and Replenishing
  • Customer Relations
  • Closing Sales
  • Call Center Operations
  • Customer Service
  • Business Development Understanding
  • Credit Card Payment Processing

Timeline

CSR

The Bread Box And Bakery
04.2014 - Current

GED -

Somerset High School
Melissa Perez