Melissa Ann Bosse
Maineville,OH
Summary
Dynamic leader with extensive experience in Graduate Medical Education at The Christ Hospital Health Network, excelling in program oversight and strategic leadership. Proven track record in policy development and budget management, fostering academic partnerships, and enhancing operational efficiency. Adept at conflict resolution and team leadership, driving sustainable growth and compliance across educational initiatives.
Overview
19
19
years of professional experience
Work History
Director, Graduate Medical Education
The Christ Hospital Health Network
Cincinnati, OH
05.2024 - Current
- Provides strategic leadership for Undergraduate Medical Education (UME) and Graduate Medical Education (GME), aligning educational programs, academic partnerships, physician workforce needs, and growth opportunities with organizational goals and long-term strategic priorities.
- Serves as a principal advisor to executive leadership regarding medical education, accreditation, regulatory compliance, academic partnerships, and program growth.
- Leads the development, implementation, and evaluation of strategies that advance medical education across the health network, identifying opportunities for innovation, operational improvement, and sustainable growth.
- Provides administrative leadership for institutional partnerships, including collaborations supporting undergraduate medical education, graduate medical education, research, and physician workforce development.
- Represents The Christ Hospital Health Network in relationships with affiliated institutions, accreditation agencies, educational organizations, and regulatory bodies.
- Collaborates with medical school leadership to support educational excellence, program expansion, and achievement of institutional goals.
- Directs operational functions supporting undergraduate and graduate medical education, establishing performance expectations, operational standards, and accountability measures to ensure effective, efficient, and compliant program administration.
- Provides leadership and develops organizational strategies that strengthen team performance, professional development, succession planning, collaboration, and continuous improvement across the medical education department.
- Partners with physician leaders, program directors, coordinators, and faculty to advance educational programs, strengthen learner and faculty experiences, and achieve institutional and program objectives.
- Oversees institutional processes supporting residents, fellows, and medical students, including program operations, educational support services, grievance and appeal processes, and other administrative functions throughout the learner experience.
- Provides leadership and oversight for accurate and timely GME and IME reporting, including FTE allocations, and annual IRIS reporting; partners with reimbursement and key stakeholders to reconcile and validate data to ensure appropriate reimbursement.
- Leads strategic initiatives to expand residency and fellowship programs, including identifying opportunities to increase resident and fellow positions, secure available resident cap positions, and pursue other opportunities that support sustainable program growth.
- Leads strategies to recruit, engage, and retain physician preceptors supporting graduate medical education, ensuring appropriate faculty and clinical resources are available to support residency and fellowship programs and continued program growth.
- Provides strategic leadership and oversight of the NEOMED partnership and undergraduate medical education program, including the NEOMED team; oversees preceptor recruitment, engagement, administration, and compensation to ensure adequate clinical learning opportunities, program compliance, effective issue resolution, and a positive medical student experience.
- Establishes and monitors institutional performance metrics related to accreditation, educational quality, financial performance, learner satisfaction, recruitment outcomes, and workforce development.
- Utilizes educational and operational data analytics to identify trends, risks, opportunities, and performance gaps that inform strategic planning and organizational decision-making.
- Leads quality improvement initiatives that drive program effectiveness, enhance learner outcomes, and strengthen overall institutional performance.
- Provides administrative leadership and strategic support for the Graduate Medical Education Committee (GMEC).
- Partners with the DIO and institutional leadership to establish priorities, monitor compliance, address institutional risks, and advance program objectives.
- Oversees preparation of annual institutional reports and other required submissions to accrediting and regulatory agencies.
Manager, Graduate Medical Education
The Christ Hospital Health Network
Cincinnati, OH
05.2020 - 05.2024
- Managed Kronos payroll for GME department - approve all time-off requests and perform daily editing and tracking of employee timecards
- Monitored and report expirations for all residents and fellows concerning credentialing requirements (licenses, vaccinations etc.)
- Established and maintain all department policies - collaborate with GME Leadership Committee and Director to develop and implement GME policies and procedures to ensure compliance with ACGME institutional requirements
- Provided guidance for annual reporting process for six program directors’ reports to GME Committee
- Audit to ensure compliance with ACGME required activities at program and institutional level utilizing status of MedHub database usage
- Completed program letters of agreement and master affiliation agreement contracts and track their expiration and any changes needed
- Responsible for administration, quality assurance, and training for GME databases, coordination of billing reconciliations for resident rotations, and assurance of location for sponsored residency and fellowship programs to ensure proper federal reimbursement to TCHHN
- Administrative oversight of GME wellness committee, working directly with resident/fellow members on events throughout academic year
- Managed and maintain budgets and payroll for 20 cost centers
- Reviewed and record preceptor timesheets and send to compliance for payment
- Compiled billing invoices for outside locations
- Reviewed and record incoming invoices to make sure they are correct and send to compliance for payment
- Oversaw five direct reports and 80 indirect along with all outside rotators
Supervisor, Graduate Medical Education
The Christ Hospital Health Network
Cincinnati, OH
06.2019 - 05.2020
- Responsible for coordinating institutional on-boarding activities of all sponsored residents and fellows, in keeping with institutional regulatory requirements and system policies including scheduling and process development
- Managed Kronos payroll for GME department - approved all time-off requests and performed daily editing and tracking of employee timecards
- Managed and maintained budgets and payroll for 20 cost centers
- Executed administrative responsibilities for 13 residency programs - audited resident files annually in New Innovations, trained program coordinators in New Innovations, and provided procedural and resident reporting to hospital nursing and quality staff
- Served as Wellness Officer for department
- Oversaw one direct report and four indirect reports
Program Coordinator
University of Cincinnati
Cincinnati, OH
09.2016 - 06.2019
- Prepared geriatric medicine fellows’ monthly schedules
- Prepared student/resident schedules
- Contacted preceptors for the fellows’ rotation each month
- Assisted with GeRIE, i.e., preparing folders, posting documents to blackboard, and scheduling meeting rooms
- Managed geriatric on-call schedule
- Completed travel and non-travel arrangements
- Performed administrative and office support functions for physicians
- Processed invoice payments
- Supported daily operations of fellowship program by maintaining appropriate documentation required by GME department at Christ Hospital by utilization of New Innovations software package
- Responsible for reviewing candidates to interview, scheduling fellowship interviews, and providing daily interview schedules/agendas
- Worked with Program Director and GME office to ensure program remained in compliance – responsible for compliance monitoring inclusive of ACGME and other accrediting bodies; assisted with ACGME required Annual Program Evaluations (APE), Clinical Learning Environmental Review (CLER) visits, and Self-Study program reviews
- Prepared schedules for third and fourth-year medical students for geriatric elective
- Assisted with scheduling monthly meetings for the GMSS students
- Kept record of funding
- Coordinated special projects/poster presentations - Tell Me Your Story was for first year medical students who interviewed older adults that were in a retirement community
Program Coordinator
Cincinnati Children’s Hospital
Cincinnati, OH
03.2013 - 09.2016
- Coordinated pre-clinic planning and business meetings
- Obtained external patient records from outside physician offices and hospitals
- Acquired approval for insurance prior authorization for future patient visits
- Kept current patient registry list and patient maintenance lists
- Maintained social media for both programs
- Performed strategic planning for both programs for upcoming year
Customer Service Representative II
Cincinnati Children’s Hospital
Cincinnati, OH
02.2012 - 03.2013
- Performed administrative and office support functions for physicians
- Fielded telephone calls and fax transmittals, ordered office supplies
- Researched medical articles for use by department physicians
- Scheduled and coordinated meetings, interviews, appointments, events, and other similar activities for physicians and nurses
- Coordinated physician travel and lodging arrangements and submitted travel reimbursements
- Served as initial contact for patient referrals to Pancreas Care Center
- Obtained external patient records from outside physician offices and hospitals
- Acquired approval for insurance prior authorization for future patient visits
- Coordinated appointments for other specialties requested by physician
- Provided patient families with itineraries, maps, directions, and other information regarding their visit
- Assisted with training new hires
Access Service Representative I / Access Service Representative II
Cincinnati Children’s Hospital
Cincinnati, OH
10.2007 - 02.2012
- Greeted patients and families entering clinic
- Provided address and insurance verification during registration process for all outpatient appointments
- Took verbal consent to treat via a telephone conversation with the legal guardian(s)
- Properly logged insurance co-payments into EPIC system several times daily
- Contacted patients to verify upcoming appointments scheduled in Portsmouth, OH
- Assembled constipation packets for nurses to provide to families
- Cross-trained in most outpatient registration clinics
- Assisted with training new employees
- Served as resource within clinics for other employees needing information on scheduling appointments and testing with visual fields
- Retained knowledge of diagnoses codes, billing functions, and medical terminology
Education
MBA - Concentration in Human Resource Management and Leadership
Northern Kentucky University
Highland Heights, KY05.2024
Bachelor of Science - Business Administration
Indiana Wesleyan University
Marion, IN09.2012
High School Diploma -
Sycamore High School
Cincinnati, OH05.2005
Skills
- Microsoft Excel and Word
- GME administration
- Program management and coordination
- Microsoft PowerPoint
- Leadership development
- Conflict resolution
- Cross-functional team management
- Performance measurement
- Budget management and reconciliation
- Database management
- Policy implementation and development
- Collaboration skills
- Problem-solving strategies
- Team leadership
- Training facilitation and coordination
- Academic partnerships engagement
- Program oversight
- Workforce planning strategies
- Strategic leadership practices
- Process improvement methodologies
- Regulatory compliance
- Analytical thinking
Special Involvement
- United Way Campaign Captain, CCHMC, 2014
- Arts Wave Campaign Captain, CCHMC, 2015
- Soccer Coach, i9 Sports, 2023, 2024
- Basketball Coach, i9 Sports, 2025
- Cheerleading Coach, St. Susanna School, 2023, 2024, 2025, 2026
Skills Certifications
- Microsoft Excel, Skill
- Microsoft PowerPoint, Skill
- Microsoft Word, Skill
- CPR certification, Certification
Timeline
Director, Graduate Medical Education
The Christ Hospital Health Network
05.2024 - Current
Manager, Graduate Medical Education
The Christ Hospital Health Network
05.2020 - 05.2024
Supervisor, Graduate Medical Education
The Christ Hospital Health Network
06.2019 - 05.2020
Program Coordinator
University of Cincinnati
09.2016 - 06.2019
Program Coordinator
Cincinnati Children’s Hospital
03.2013 - 09.2016
Customer Service Representative II
Cincinnati Children’s Hospital
02.2012 - 03.2013
Access Service Representative I / Access Service Representative II
Cincinnati Children’s Hospital
10.2007 - 02.2012
MBA - Concentration in Human Resource Management and Leadership
Northern Kentucky University
Bachelor of Science - Business Administration
Indiana Wesleyan University
High School Diploma -
Sycamore High School