Melissa Pierson
Mt morris,MI
Summary
Dedicated Special Education Paraprofessional with a proven track record at GISD, adept at implementing IEPs and advocating for students with learning disabilities. Skilled in behavior management and crisis intervention, I foster a supportive environment that enhances student independence and progress. Committed to collaboration with educators and service providers for optimal student outcomes.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Special Education Paraprofessional
GISD
Flint, MI
06.2025 - Current
- Supported students with special needs in daily activities, fostering independence and social skills.
- Collaborated with educators to implement individualized education plans (IEPs) effectively.
- Assisted in maintaining a positive learning environment through behavior management strategies.
- Observed and documented student progress, providing feedback to teaching staff for continuous improvement.
- Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student''s growth and progress.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
Special Needs Bus Aide
GISD
Flint, MI
10.2024 - 06.2025
- Assisted students with disabilities in boarding and disembarking safely from buses.
- Monitored student behavior to ensure a safe and supportive environment during transit.
- Communicated effectively with parents and school staff regarding student needs and concerns.
- Implemented individualized support strategies to enhance student comfort and safety on bus rides.
- Conducted regular assessments of equipment and seating arrangements for optimal safety and accessibility.
Customer Service Representative
Sam's Club
Flint, MI
10.2004 - 04.2022
- Assisted customers by responding to inquiries and providing information about products and services.
- Resolved customer complaints efficiently, ensuring high levels of satisfaction and loyalty.
- Documented customer interactions accurately in CRM system for effective follow-up and resolution tracking.
- Collaborated with team members to enhance service delivery and streamline processes.
Education
Early Childhood Education
University of Michigan, Flint
Flint, MISkills
- IEP compliance
- Teacher assistance
- Learning disabilities support
- Classroom organization
- Student advocacy
- Behavioral plan management
- Nonverbal communication
- Crisis intervention
- Feeding assistance
Certification
Certified nurses assistant
Timeline
Special Education Paraprofessional
GISD
06.2025 - Current
Special Needs Bus Aide
GISD
10.2024 - 06.2025
Customer Service Representative
Sam's Club
10.2004 - 04.2022
Early Childhood Education
University of Michigan, Flint