Summary
Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Melissa Pizana Flores

Summary

Empathetic and bilingual Medical Assistant, who is dedicated to learning and growing, with a desire to provide the most compassionate quality patient care. Excited for the opportunity to work for a company that invests in its employees' growth and development.

Overview

2
2
years of professional experience

Work History

Medical Assistant

Digestive Health Associates
2023.02 - Current
  • Assisted provider with rectal exams, anal rectal manometry exams, and breath tests
  • Kept patients comfortable throughout procedures and visit
  • Prepped equipment for provider convenience
  • Took phone calls and welcomed patients
  • Documented reason for visit and updated patient charts
  • Educated patients on lifestyle modifications and diet changes
  • Accurately sent out lab and imaging orders

Crew Member, Manager

McDonald's
2022.04 - 2023.02
  • Provided wonderful customer service daily
  • Prepped restaurant and kitchen for shift opening and stocked necessary supplies
  • Cleaned restaurant before, during, and after opening to ensure proper standards
  • Managed team and assisted when necessary while ensuring policies were met
  • Certified in food safety and proficient in OSHA guidelines.

Education

Medical Assisting Program -

Unitek College
Reno, NV
04.2022

Skills

  • Bilingual English/Spanish
  • Taking vitals
  • Electronic Health Record
  • Adaptability
  • Procedure Assistance
  • Customer Service
  • EMR / EHR
  • Clinical Documentation
  • Patient-focused care
  • Compassionate
  • Maintaining confidentiality
  • Adaptable

Volunteer Experience

  • Reno Pride Festival, Reno, NV, 07/2022
  • Unitek College Graduation Ceremony, 08/2022

Timeline

Medical Assistant

Digestive Health Associates
2023.02 - Current

Crew Member, Manager

McDonald's
2022.04 - 2023.02

Medical Assisting Program -

Unitek College
Melissa Pizana Flores