Melissa Pleshaw
Hudson,NH
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
6
6
years of professional experience
Work History
Lunch Monitor
SAU 81
Hudson, NH
10.2018 - Current
- Participated in team meetings to discuss performance and areas for improvement.
- Collaborated with teachers to discuss student behavior issues related to lunchtime activities.
- Provided assistance to special needs students during lunch period.
- Enforced appropriate behavior expectations during lunch period.
- Developed strategies for improving student engagement during lunch hour activities.
- Patrolled cafeteria throughout lunch periods to check for spills and help students.
- Alerted supervisors of potential safety hazards within the cafeteria area.
- Displayed good customer service skills when interacting with students, faculty, and staff members.
- Helped resolve conflicts between students in a professional manner.
- Communicated regularly with administrators regarding any changes or updates in policies or procedures related to lunchtime operations.
- Assisted in the setup and breakdown of cafeteria for breakfast, lunch, and special events.
- Used non-lunch hours to help teachers with classroom or student requirement.
- Assisted in training new cafeteria workers on procedures and customer service standards.
- Greeted students, faculty, and staff members entering the cafeteria area.
- Engaged with students and staff in a friendly manner to create a welcoming cafeteria environment.
Education
Nationally Certified Massage Therapist - Anatomy And Physiology
Southern New Hampshire University
NH06-2004
High School Diploma -
Winnacunnet High School
Hampton, NH06-2000
Skills
- Customer Service
- Situational awareness
- Safe handling procedures
- Assertiveness
- Strong work ethic
- Sanitation practices
- Compliance
- Student engagement
- Behavior management
- Safety enforcement
- Conflict resolution
- Attention to detail
- Effective communication
- Time management
- Respectfulness
- Disability awareness
- Sanitization
- Verbal communication
- Inclusivity
- Supervisory skills
- Allergy awareness
- Sense of humor
Timeline
Lunch Monitor
SAU 81
10.2018 - Current
Nationally Certified Massage Therapist - Anatomy And Physiology
Southern New Hampshire University
High School Diploma -
Winnacunnet High School