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Associate Principal Engineer

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College student working on Bachelors in Business Administration and Accounting who is efficient and well established in fast-paced and challenging environments. Looking for an internship and eager to learn with aptitude for applying new knowledge with skill and efficiency.

Passionate and reliable customer service professional with 7+ years of experience ensuring customer satisfaction. Skilled at addressing and resolving customer complaints while focused on providing top-quality customer service and experiences.

Dedicated professional with a friendly attitude and strong customer service skills. Experienced in fast-paced environments, demonstrating adaptability and effective teamwork.

While working for In-N-Out burger for the last 13 years, i have learned a lot from when I first started. From learning how to provide that great customer service to whoever walks through the doors, whether they are having a good day or a bad day, to being able to be a part of a 25-30 person team that always changes day to day and being able to communicate with everyone at a high level and work as a team to get the job done no matter how easy or difficult it may have been. Being apart of a big team helped my sense of responsibilities to help my fellow associates and push them through the tough times to get the job done as best we could. Also being put into a leadership role to help and assist the managers on the day to day operations while being respectful to my fellow associates and being able to keep that respect through all these years. In the leadership role I have maintained I have also been responsible in training new and current associates to better their skills and prepare them for the next level that comes with the job. I've learned to solve problems effectively and learned how to adapt to new problems and fix them as they arise while maintaining everyone focused as a team. A high level of communication is also important along with being able to multitask, Every day is different and everyday has brought new challenges that I and my team have been able to overcome.

Melissa Polledo

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Level 7

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Level 7

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