Summary
Overview
Work History
Education
Skills
Timeline
Generic

Victoria Cortez

San Leandro,CA

Summary

Passionate and reliable customer service professional with 7+ years of experience ensuring customer satisfaction. Skilled at addressing and resolving customer complaints while focused on providing top-quality customer service and experiences.

Overview

8
8
years of professional experience

Work History

Level 7

In N Out Burger
10.2015 - Current
  • Actively listen to customers and handle complaints quickly.
  • Promote positive atmosphere and go above and beyond to guarantee each customer receives exceptional food and service.
  • Supervise day-to-day operations to meet performance, quality, and service expectations.
  • Train associates regarding company operations and policies.
  • Record inventory and track daily sales.
  • Provide associates with feedback for promotions.


Education

San Leandro High School
San Leandro, CA
06.2015

Skills

  • Customer Service and Active Listening
  • Problem-Solving
  • Positive Attitude
  • Attention to Detail
  • Time Management
  • Patience
  • Multitasking Abilities
  • Team Motivation
  • Adaptability

Timeline

Level 7

In N Out Burger
10.2015 - Current

San Leandro High School
Victoria Cortez