Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Porter

Easley,SC

Summary

Accomplished Communications Specialist with extensive experience at Greenville City Police, adept in emergency response coordination and data management. Demonstrates exceptional professionalism and computer knowledge, significantly enhancing response efficiency. Skilled in NCIC operations and emergency medical dispatch, ensuring critical support in life-threatening situations.

Overview

15
15
years of professional experience

Work History

Communications Specialist

Greenville City Police
02.2022 - Current

Answer emergent and non emergent phone lines, dispatch police and fire to appropriate calls via radio, assist public in emergent and non emergent situations, enter data into the National Crime Information Center (NCIC) such as Wanted People, Missing People, Stolen Vehicles, Guns, Articles, etc. Create calls in a Computer Aid Dispatch system (CAD), operate office equipment, etc.

Communications Specialist

Pickens County Sheriff's Office
12.2013 - 01.2022

Answer emergent and non emergent phone lines, dispatch police, EMS, fire, and rescue to appropriate calls via radio, assist public in emergent and non emergent situations, enter data into the National Crime Information Center (NCIC) such as Wanted People, Missing People, Stolen Vehicles, Guns, Articles, etc. Create calls in a Computer Aid Dispatch system (CAD), operate office equipment, etc. Assist callers in CPR, Choking incidents, Child Birth, etc over the phone until responders arrive onscene.

911 Dispatcher

Pickens and Liberty Police
03.2009 - 12.2013

Answer emergent and non emergent phone calls, enter information in CAD and NCIC, dispatch calls via radio, assist public in records, etc.

Education

GED -

Westside High School
Anderson, SC
08.1994

Skills

Professionalism

Computer knowledge

Phone skills

Office Knowledge

CPR and EMD

NCIC

APCO

Timeline

Communications Specialist

Greenville City Police
02.2022 - Current

Communications Specialist

Pickens County Sheriff's Office
12.2013 - 01.2022

911 Dispatcher

Pickens and Liberty Police
03.2009 - 12.2013

GED -

Westside High School
Melissa Porter