Summary
Overview
Work History
Education
Skills
Timeline
Generic
MELISSA PORTER

MELISSA PORTER

Houston,TX

Summary

Skilled Criminal Justice Case Manager offering 7 years of demonstrated success in vocational and career planning. Strong dedication to client advocacy with proven history of implementing resources to meet individual objectives.

Overview

8
8
years of professional experience

Work History

Resident Advocate

Temenos CDC
06.2024 - Current
  • Housing First Program assisting the homeless population with life skills and getting reacquainted with safe living

Criminal Justice Case Manager

Houston Recovery Center
02.2022 - Current
  • Assist individuals in Criminal Justice Programs in the Court system for residential, outpatient, community and mental health services and Recovery support.
  • Case Management, Community engagement
  • Networking for resources in the Houston and surrounding areas
  • Supporting homeless, trafficking, prostitution, LGBTQ+ and HIV individuals
  • Resource Broker, Advocacy in Courts CPS, Probation and/or Parole, Motivator, Problem Solver
  • Ally/Confidante, Role Model with lived experience, Truth teller and reunification with their familial relationships
  • Developed and implemented comprehensive case management plans to address client needs and goals.

Admissions Counselor

Santa Maria Hostel Inc.
07.2021 - 02.2022
  • Telephone screenings and Appointment setting.
  • Admissions Assessments into all Programming sources at SMH
  • Communicating with CPS, Courts, Probation, and Parole offices

RSPS/MHPS/ Community Outreach

Santa Maria Hostel Inc.
06.2020 - 06.2021
  • Assist with Housing for homeless women, all appointments, transportation, Mental Health and Recovery support
  • Case Management, Community tours, Networking

Admissions Counselor

Santa Maria Hostel Inc.
01.2020 - 05.2020

HHSC Data Care Coordinator/ PRSS

Santa Maria Hostel Inc.
05.2018 - 12.2020
  • Health and Human Services-HHSC Program Data Care collects information and reporting from HHSC/TTOR/PAC to send monthly reports to the State.
  • SMH- participant waitlist.
  • Case Management, Community tours, and Networking

Recovery Coach- MIRRORS Program

Santa Maria Hostel Inc.
10.2017 - 05.2018
  • Maternal Initiative for Reflective Recovery- Oriented Residential Services provides integrated, family- focused medical and behavioral health services for our current residential pregnant and postpartum peers, their children and other family members.

Education

Associate of Applied Science - Human Resources/ LCDC

Lone Star Community College
Woodlands

Skills

The skills I will provide are empathy, excellent communication skills, effective listening, critical thinking, trauma informed practices, social skills, and motivational interviewing

I am Dependable, organized and have Leadership skills, team- oriented

  • Case management
  • Problem Solving/ Advocacy
  • Networking/ Connecting individuals to reliable services

Timeline

Resident Advocate

Temenos CDC
06.2024 - Current

Criminal Justice Case Manager

Houston Recovery Center
02.2022 - Current

Admissions Counselor

Santa Maria Hostel Inc.
07.2021 - 02.2022

RSPS/MHPS/ Community Outreach

Santa Maria Hostel Inc.
06.2020 - 06.2021

Admissions Counselor

Santa Maria Hostel Inc.
01.2020 - 05.2020

HHSC Data Care Coordinator/ PRSS

Santa Maria Hostel Inc.
05.2018 - 12.2020

Recovery Coach- MIRRORS Program

Santa Maria Hostel Inc.
10.2017 - 05.2018

Associate of Applied Science - Human Resources/ LCDC

Lone Star Community College

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