Melissa Pou
Honolulu
Summary
Strategic Assistant Retail Director with expertise in grocery operations and supply chain management. Led negotiation initiatives and developed promotional strategies that improved customer engagement and sales. Enhanced vendor relations and optimized inventory management to drive operational efficiency and profitability.
Overview
35
35
years of professional experience
Work History
Assistant Grocery Director and Buyer
Foodland Grocery Store
Honolulu
01.2007 - Current
- Negotiated product pricing and quality standards with suppliers to secure favorable terms.
- Developed promotional strategies that increased customer engagement and boosted sales.
- Implemented training programs for new hires and ongoing staff development initiatives.
- Oversaw inventory management and restocking procedures to maintain optimal stock levels.
- Managed staff schedules and assignments to ensure optimal coverage across shifts.
- Directed daily operations, enhancing overall store functionality and efficiency.
- Analyzed sales data, informing product selection and merchandising strategies effectively.
- Cultivated strong vendor relationships, optimizing terms for materials and services.
Store Manager
Safeway Portland Divsion
Clackamas
06.1991 - 01.2007
- Managed daily operations and ensured store compliance with company policies.
- Supervised staff scheduling and maintained adequate workforce levels for efficiency.
- Trained new employees on store procedures and customer service standards.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed and coached high-potential Assistant Store Directors, guiding them through the Retail Leadership Development Program to build the next generation of Store Directors.
- Facilitated training sessions for management teams on understanding financial reports, enhancing organizational acumen and accountability
- Managed store remodel operations, driving operational readiness, minimizing disruption, and ensuring successful Grand Openings.
Education
Associate of Applied Science - Business Administration And Management
Clark College
Vancouver, WA12-2003
Certificate of Completion - Supervisory Training
Clackamas Community College
Oregon City, OR12-1999
Skills
- Goal-oriented problem solving
- Supply chain management
- Inventory control
- Vendor relations
- Sales analysis
- Promotional strategy
- Customer engagement
- Project management
- Negotiation skills
- Time management
- Coaching and mentoring
- Leadership development
- Team collaboration
- Fundraising and community service
Timeline
Assistant Grocery Director and Buyer
Foodland Grocery Store
01.2007 - Current
Store Manager
Safeway Portland Divsion
06.1991 - 01.2007
Associate of Applied Science - Business Administration And Management
Clark College
Certificate of Completion - Supervisory Training
Clackamas Community College