Melissa Pridgen
Metairie,LA
Summary
Resourceful and results-driven professional with over 6 years of nursing experience, skilled in care coordination, problem-solving, and guiding individuals through complex systems. Known for building trust, fostering collaboration, and streamlining processes to improve outcomes. Excited to bring strong communication and organizational skills into a Case Manager role that supports patients and families in navigating care effectively.
Overview
7
7
years of professional experience
Work History
RN Staff Nurse
Ochsner, Kenner
05.2022 - Current
- Collaborate with healthcare team members to provide optimal patient care.
- Promptly and accurately prepare and administer medications as ordered by a physician to ensure the safety and appropriate treatment for patients.
- Document data related to patient care, including assessment results, interventions, and medications.
RN Staff Nurse/Charge Nurse
University Medical Center, New Orleans
04.2021 - 05.2022
- Planned and coordinated day to day operations of a 32-bed observation unit.
- Supported the mission of the hospital by overseeing PCT's, LPN's, and RN's in providing quality patient care, patient safety, and cost effectiveness.
- Communicated directly with House Supervisor and Unit Director to determine safe staffing ratios.
Home Health RN
LHC, Metairie
08.2020 - 04.2021
- Advocated for patient safety by recommending a PT, OT, or ST evaluation based on patient specific needs.
- Recognized extra-medical dangers that may pose a threat to patient and alerted the appropriate authorities if necessary.
- Diffused situations that involve a difficult patient or caregiver by remaining calm, listening to their concerns, acknowledging the problem, and determining a solution.
RN Staff Nurse
Ochsner, New Orleans
01.2019 - 05.2020
- Educated patients and families regarding signs and symptoms of stroke. Also, educated patients and families on how to manage diagnoses that place patients at high risk for a stroke.
- Worked with COVID-19 patients in NPU as it was transitioned to a COVID-19 unit. Selected to assist in the RICU at the onset of the COVID-19 pandemic as part of a team to assist fellow nurses with monitoring vital signs, administering medications, and documenting care provided.
Education
Associate of Science - Nursing
Delgado Community College/Charity School of Nursing
01.2018
Skills
- // PROFESSIONAL
- Improving Efficiency
- Reducing Costs
- Time Management
- Conflict Resolution
- Team Management
- // TECHNICAL
- Word/Excel
- Epic
- Care coordination
- Medication management
- Critical thinking
- Compassionate and caring
- Interdisciplinary collaboration
- Patient and family advocacy
- Clear patient communication
- Clinical judgment
Timeline
RN Staff Nurse
Ochsner, Kenner
05.2022 - Current
RN Staff Nurse/Charge Nurse
University Medical Center, New Orleans
04.2021 - 05.2022
Home Health RN
LHC, Metairie
08.2020 - 04.2021
RN Staff Nurse
Ochsner, New Orleans
01.2019 - 05.2020
Associate of Science - Nursing
Delgado Community College/Charity School of Nursing
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