Melissa Priel

Account Management Specialist with extensive expertise in managing and maintaining financial accounts for HOA's and management companies. Proven track record in supporting relationship managers, enhancing customer experiences, and streamlining payment processing operations. Adept at data entry, office operations, and utilizing various Microsoft applications to ensure accuracy and compliance. Passionate about leveraging skills to contribute to business goals and drive operational efficiency.

• Manage and maintain checking accounts and certificates for HOA's and management companies ensuring accuracy and compliance.
• Support relationship managers in achieving business goals and enhancing customer experiences.
• Generate daily reports of suspended payments, collaborating with finance to reconcile GL accounts.
• Process payments, issue cashier checks, and handle various online banking systems.
• Perform data entry and documentation, ensuring all information is up-to-date and accurate.
• Managed patient check-ins, chart filing, and appointment scheduling, ensuring seamless office operations.
• Digitized years of x-ray data, purging outdated films per retention policy, enhancing data accessibility.
• Maintained medical records and x-rays at offsite storage, supporting corporate office with remote tasks.
• Implemented new system for x-ray information, significantly improving data management efficiency in preparation for moving mammogram films to a new breast imaging center.