Melissa Prozinski
Little Falls,MN
Summary
Experienced healthcare professional with 15 years of diverse experience in marketing, sales, customer service, and human resources. Possesses a strong skill set in program development, implementation, and revision. Passionate about continuous learning and leadership in community-based industries. Driven to seek new opportunities for growth and improvement. Committed to delivering exceptional results and providing top-notch service to internal and external stakeholders.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Employer Services Partner Manager
CentraCare
10.2023 - Current
- Lead the non-clinical staff for Occupational Health at multiple locations
- Consistent communication with business clients, educating occupational medicine services to key players in community, develop and maintain internal and external relationships, Employer/Business COVID Response Lead, Integrate/Develop Sales/Marketing plan for every Occupational Medicine service area
- Support growth and areas of opportunity with expansion of Occupational Health-St Cloud to a Hybrid (Same Day/OH) Model
- Developed Call Center, Result Management, and Protocol Support models to help the regional growth of Occupational Health
Employer Services Partner Supervisor
CentraCare
10.2021 - 09.2023
- Lead the non-clinical staff for Occupational Health
- Consistent communication with business clients, educating occupational medicine services to key players in community, develop and maintain internal and external relationships, Employer/Business COVID Response Lead, Integrate/Develop Sales/Marketing plan for every Occupational Medicine service area
Employer Services Partner
CentraCare
02.2020 - 10.2021
- Consistent communication with business clients, educating occupational medicine services to key players in community, develop and maintain internal and external relationships, Employer/Business COVID Response Lead, Integrate/Develop Sales/Marketing plan for every Occupational Medicine service area
Account Executive
Recover Health
07.2019 - 02.2020
- Develop and maintain partnerships with healthcare agencies by working with my team to bring great home care to residents and patients
Community Outreach Specialist
Horizon Health
05.2017 - 07.2019
- Marketing focus to collaborate with13 departments to create unified brand/marketing strategy; Increased annual fundraising by150% over18 months
Certified Pharmacy Technician and Technician Lead
Coborns
09.2007 - 05.2017
- Support Pharmacists in the delivery of medications, education, and community outreach
- Lead a team of technicians to provide support to pharmacists, while promoting a positive work environment and ethical culture
Education
MBA - Healthcare Administration
Concordia University
St. Paul, MN08.2021
BA - Business Administration
Concordia University
St. Paul, MN12.2018
Skills
- Microsoft Office
- Positive Communication
- SEO and Social Media Marketing
- Public Speaking
- Fundraising
- Event Coordinating
- Grant Writing
- Customer Service
- Medicare A, B & C
- Account Management
- B2B Sales
- Meeting Organization
- Team Building
- Creative Writing
- E-Newsletters
- Leadership
- Effective Communication
- Marketing/Sales
- Digital Marketing Strategies
- Data Driven
Accomplishments
- Supervised team of 4 staff members, as well as day to day management of clinic operations, while developing system wide call center for employer-based services
Certification
- Lean Six Sigma Certification
Timeline
Employer Services Partner Manager
CentraCare
10.2023 - Current
Employer Services Partner Supervisor
CentraCare
10.2021 - 09.2023
Employer Services Partner
CentraCare
02.2020 - 10.2021
Account Executive
Recover Health
07.2019 - 02.2020
Community Outreach Specialist
Horizon Health
05.2017 - 07.2019
Certified Pharmacy Technician and Technician Lead
Coborns
09.2007 - 05.2017
BA - Business Administration
Concordia University
MBA - Healthcare Administration
Concordia University
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