Melissa Quinonez
Hawthorne,United States
Summary
Driven and adaptable professional with a natural ability to lead, connect, and solve problems with clarity and composure. Known for maintaining a calm, patient demeanor under pressure, while combining critical thinking, strong communication, and bilingual fluency to navigate fast-paced environments with confidence. I bring a positive attitude, technical proficiency, and a steady leadership presence that strengthens any team I’m part of.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Line Cook, Cashier
Al Hambra Halal Grill - Siddiqui Foods, Inc.
Redondo Beach, CA
08.2021 - Current
- Prepared high-quality dishes in accordance with restaurant standards and menu specifications.
- Maintained cleanliness and organization of kitchen equipment and workstations to ensure food safety compliance.
- Collaborated with kitchen staff to streamline food preparation processes, enhancing overall kitchen efficiency.
- Assisted in inventory management by tracking ingredient usage and minimizing waste through effective portion control.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Resolved customer complaints promptly and professionally to maintain positive reputation and dining experiences.
- Assisted in training and mentoring new hires, providing guidance on menu items, service and restaurant standards, operational procedures, and best practices.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Facilitated and enhanced communication among staff members and managers through translation services.
Retail Sales Associate, Warehouse
ForLife Design
Compton, CA
07.2022 - 11.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Stocked merchandise, clearly labeling items, and arranging according to size and/or color.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Received and processed incoming shipments, ensuring accuracy and quality control.
- Kept track of damaged goods or returned items; facilitated proper disposition according to company policies.
- Facilitated timely order fulfillment, coordinating closely with shipping team members for efficient delivery of products.
Teacher's Assistant
Letspanish Academy
Harbor City, CA
08.2022 - Current
- Assisted in implementing lesson plans tailored to diverse learning needs.
- Fostered a positive learning environment through effective student engagement techniques.
- Collaborated with teachers to assess student progress and adapt teaching strategies accordingly.
- Supervised student behavior during lessons and transitions between classes.
- Supported lead teacher in implementing lesson plans and engaging activities.
- Facilitated small group instruction, enhancing individualized learning experiences.
- Documented student progress and provided regular updates to parents.
- Utilized variety of instructional strategies to meet individual student needs.
- Increased student motivation by implementing engaging activities and interactive teaching techniques.
- Expanded student vocabulary with weekly word challenges, encouraging the use of new words in writing and conversation in English and Spanish.
- Adapted curriculum to accommodate different learning styles, ensuring all students had equal access to educational materials.
Education
Associate of Arts - Theater Arts
Los Angeles Southwest College
Los Angeles, CA12.2026
Skills
- Positive attitude
- Effective communication
- Calm and patient demeanor under pressure
- Computer skills
- Customer engagement
- Adaptable
- Critical thinking
- Problem-solving
- Multitasking
- Bilingual
- Team leadership
Certification
- Certificate of Training - Food Handler, State Food Safety - [valid for 3 years]
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Crafting and DIY Projects
- Participate in local theater productions, enhancing my public speaking and teamwork skills
- Interior Design
- Music
- Graphic Design
- Creative Writing
- Acting and Theater
- Photography
- Digital Art and Animation
- Volunteering
- Hiking
- I enjoy cooking for friends and family gatherings
- Cooking
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Avid Reader
Timeline
Teacher's Assistant
Letspanish Academy
08.2022 - Current
Retail Sales Associate, Warehouse
ForLife Design
07.2022 - 11.2022
Line Cook, Cashier
Al Hambra Halal Grill - Siddiqui Foods, Inc.
08.2021 - Current
Associate of Arts - Theater Arts
Los Angeles Southwest College