Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Melissa Quintanilla

Denver,CO

Summary

Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Institution Food Stweard

Denver Sheriff Department
01.2015 - Current
  • Kitchen food steward is supervising and trains inmate helpers in high-volume food preparation and food service, including proper sanitary procedures and food preparation security.
  • Improved customer satisfaction by ensuring timely and efficient food service during events.
  • Built and monitored competency level of crew through formal team training program.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Team Member

HSS
06.2014 - 07.2015
  • Specializes in healthcare security services and high-risk security environments
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Manager

Yogurt Land
01.2011 - 05.2014
  • Provide excellent customer service, receive money and make change, and prepare food.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.

Team Member

Moe's Bagels
01.2009 - 10.2009
  • Prepared food, served food, and cleaned work environment.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Education

High School Diploma -

South High School
Denver, CO
05.2011

Skills

  • Hard Worker
  • Good with People
  • Quick Learner
  • Bilingual—English/Spanish
  • Organized
  • Attention to Detail
  • Collaboration and Teamwork
  • Cash Handling
  • Cleaning
  • Flexible Schedule

Languages

Spanish
Native or Bilingual

Timeline

Institution Food Stweard

Denver Sheriff Department
01.2015 - Current

Team Member

HSS
06.2014 - 07.2015

Manager

Yogurt Land
01.2011 - 05.2014

Team Member

Moe's Bagels
01.2009 - 10.2009

High School Diploma -

South High School

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Melissa Quintanilla