Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Hi, I’m
Melissa Ramirez
Asheville,NC
Summary
Overview
3
years of professional experience
Work History
La Catrachita
Customer Service Cashier
10.2020 - Current
Job overview
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
- Developed and managed relationships with customers to increase customer loyalty.
- Answered product questions using knowledge of sales and store promotions.
- Maintained awareness of surroundings and secured cash to minimize loss potential.
- Referred to price sheets and special sale bulletins to enter price changes.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Checked personal identifications during alcohol and tobacco sales.
Education
School of Inquiry & Life Sciences At Asheville419 McDowell St, Asheville, NC 28803
High School Diploma
06.2023
University Overview
Skills
- Stocking and Replenishing
- Basic Math Functions
- Answering Customer Questions
- Stockroom Management
- Sales and Promotions
- Product Recommendations
- Shelving Items
- Telephone Reception
- Sweeping and Mopping
- Operating Telephones
- Customer Transactions
- Price Identification
- Customer Satisfaction
- Customer Complaint Resolution
- Credit and Debt Card Processing
- Customer Service and Assistance
- Cash Register Operation
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service Cashier
La Catrachita
10.2020 - Current
School of Inquiry & Life Sciences At Asheville
High School Diploma