Melissa Ramirez-Francisco
Austin,MN
Summary
Compassionate Nursing Assistant with experience at Mayo Clinic Health System, skilled in patient care and emotional support. Proficient in HIPAA compliance and medical records management, I enhanced patient satisfaction through dedicated assistance and engagement. Bilingual and CPR certified, I foster a safe environment while promoting well-being and comfort for all patients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Nursing Station Technician
Mayo Clinic Health System
03.2022 - Current
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Promoted a safe and clean environment by maintaining strict adherence to infection control protocols and sanitation standards.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
CNA
Our House Senior Living
12.2021 - 02.2022
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
Education
GED -
Austin High School
Austin, MN03-2020
Skills
- HIPAA
- Medical records management
- CPR certification
- bi-lingual
Certification
- BLS - Basic Life Support
- CNA - Certified Nursing Assistant
Languages
Spanish
Professional Working
Timeline
Nursing Station Technician
Mayo Clinic Health System
03.2022 - Current
CNA
Our House Senior Living
12.2021 - 02.2022
GED -
Austin High School
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