Melissa Reed
Conshohocken,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
21
21
years of professional experience
2005
2005
years of post-secondary education
Work History
Sepia AA answering phones
Alcoholics Anonymous World Services
Conshohocken, Pennsylvania
09.2024 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Managed inventory and supplies to ensure materials were available when needed.
Assistant Cheerleading Coach
Upper Merion Vikings league
King of Prussia, Pennsylvania
08.2023 - Current
- Assessed the need for additional equipment or supplies for practice sessions.
- Reviewed game film for analysis of strengths and weaknesses of cheerleaders.
- Coordinated with other coaches to ensure that all safety protocols were followed at events.
- Assisted in creating practice plans and drills for cheerleading squad.
- Provided feedback to improve performance of squad members.
Teacher for 2 yr olds
Imagination station day care
King of Prussia, Pa
06.2023 - 01.2025
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Maintained a safe and orderly learning environment for all students.
- Provided individualized instruction to meet the needs of all students.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Organized parent conferences throughout the year to discuss student progress.
Helper
Clean outs
Bridgeport, PA
11.2018 - 06.2023
- Performed a variety of tasks such as lifting heavy objects, carrying supplies and cleaning up debris.
- Responded promptly to customer questions or concerns in person or via phone calls.
Cashier
Wawa Food Markets
Plymouth Meeting, Pennsylvania
08.2020 - 04.2022
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
Cashier
, liz clayborn
Pottstown, Pennsylvania
04.2008 - 05.2018
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Stocked shelves with merchandise when needed.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Resolved customer complaints professionally in accordance with company policy.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
- Greeted customers and answered any questions they had about the store's products and services.
- Conducted price checks for special orders or discounts as requested by customers.
Teacher
Sunrise Daycare
Linwood, Pa
03.2005 - 04.2013
- Maintained a safe and orderly learning environment for all students.
- Organized parent conferences throughout the year to discuss student progress.
- Planned field trips to enrich students' educational experiences outside of the traditional classroom setting.
Education
Chichester High School
Bobtown, PASkills
- Customer service
- Inventory management
- Safety protocols
- Lesson planning
- Conflict resolution
- Time management
- Problem solving
- Friendly, positive attitude
- Active listening
Timeline
Sepia AA answering phones
Alcoholics Anonymous World Services
09.2024 - Current
Assistant Cheerleading Coach
Upper Merion Vikings league
08.2023 - Current
Teacher for 2 yr olds
Imagination station day care
06.2023 - 01.2025
Cashier
Wawa Food Markets
08.2020 - 04.2022
Helper
Clean outs
11.2018 - 06.2023
Cashier
, liz clayborn
04.2008 - 05.2018
Teacher
Sunrise Daycare
03.2005 - 04.2013
Chichester High School