Melissa Riemer
Manitowoc,WI
Summary
Enthusiastic professional with a proven track record, excelling in cross-functional team coordination and effective problem resolution. Known for fostering a positive work environment and enhancing customer satisfaction through initiative-driven leadership. Strong financial management skills complemented by a dependable, team-oriented approach to achieving organizational goals.
Overview
16
16
years of professional experience
Work History
Transport Specialists
Manitowoc County Human Services-Child Protective Services
Manitowoc, WI
08.2023 - 08.2025
- Coordinate cross-functional teams during transportations, ensuring seamless communication between departments for successful completion.
- Background research on individuals to identify potential issues and create solutions based upon the individual(s) needs.
- Foster a positive work environment that emphasized safety and professionalism.
- Self motivated and organized to meet deadlines and flexible to deal with ever changing schedules.
- Quick effective communication on every issue or special needs with peers and/or supervisors including weekly team meetings to address performance, safety updates and relevant information.
- Acted as a liaison between drivers and management, addressing concerns from both parties promptly to maintain a positive work environment.
Co-Owner & Office Manager
Radon Reduction Specialists
Manitowoc, WI
08.2009 - 12.2024
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks while defining our company's mission, goals and vision.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Ensured accurate record-keeping for financial transactions, maintaining organized documentation for easy reference during audits or other inquiries.
- Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
- Networked with other businesses and customers to increase sales opportunities and contacts.
- Recruited, interviewed and hired new staff members and developed training materials for employees.
- Schedule employees for shifts, taking into account customer traffic and employee strengths.
Education
Manitowoc Lutheran High School
Manitowoc, WINo Degree - Criminal Justice
Lakeshore Technical College
Cleveland, WISkills
- Consistently dependable
- Responsive to change
- Effective problem resolution
- Initiative-driven
- Strong focus on accuracy
- Enthusiastic commitment
- Team-oriented
Timeline
Transport Specialists
Manitowoc County Human Services-Child Protective Services
08.2023 - 08.2025
Co-Owner & Office Manager
Radon Reduction Specialists
08.2009 - 12.2024
Manitowoc Lutheran High School
No Degree - Criminal Justice
Lakeshore Technical College