Melissa Rizo
Pflugerville,TX
Summary
Experienced with coordinating complex programs and managing multiple priorities. Utilizes strong organizational and communication skills to ensure project alignment and success. Track record of fostering team collaboration and adaptability in fast-paced settings.
Overview
15
15
years of professional experience
Work History
Epilepsy Program Nurse Coordinator
Dell Children's Medical Center Epilepsy Program
12.2023 - Current
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Served as a liaison between patients, families, and physicians to ensure clear communication and continuity of care.
- Entered data, generated reports, and produced tracking documents.
Hospice Admissions Nurse-PRN
AccentCare Hospice
10.2022 - Current
- Provided comprehensive symptom management recommendations upon assessing newly admitted patients'' physical, emotional, social, and spiritual needs.
- Facilitated smooth transitions between hospital discharge and hospice admission by establishing strong relationships with local hospitals and healthcare providers.
- Developed and implemented individualized care plan for each hospice patient while following physician instructions.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Pediatric Registered Nurse Acute Care
Cross Country Travel Nursing
02.2022 - 10.2022
- Demonstrated excellent time management skills by prioritizing tasks and efficiently delegating responsibilities, ensuring all patients received timely care
- Monitored vital signs closely during procedures or treatments, intervening swiftly when necessary to maintain patient stability.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Pediatric Registered Nurse Acute Care
Dell Children’s Medical Center Neuro/Med Surg
10.2020 - 02.2022
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Monitored vital signs closely during procedures or treatments, intervening swiftly when necessary to maintain patient stability.
- Demonstrated excellent time management skills by prioritizing tasks and efficiently delegating responsibilities, ensuring all patients received timely care.
- Advocated for patients'' needs during multidisciplinary meetings, ensuring appropriate resources were allocated for optimal care outcomes.
Epilepsy Program Nurse Coordinator
Dell Children's Medical Center Epilepsy Program
07.2020 - 10.2020
- Provided exceptional customer service to program participants through prompt response times and attentive assistance with inquiries or concerns.
- Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
- Monitored performance metrics closely to evaluate areas requiring intervention or adjustment, making data-informed decisions that contributed positively towards overall results.
- Served as a liaison between patients, families, and physicians to ensure clear communication and continuity of care.
- Entered data, generated reports, and produced tracking documents.
Non-Clinical Coordinator
Dell Children's Medical Center Epilepsy Program
11.2013 - 07.2020
- Mentored new clinical staff members for proper onboarding and orientation processes.
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Organized systems for tracking patient records to improve ease of retrieval.
- Built strong relationships with patients and families for optimized care satisfaction.
Department Assistant Senior
Specially For Children Neurology Clinic
03.2011 - 03.2013
- Coordinated procedures and appointments requested by physicians
- Assisted with a few credentialing duties.
- Managed and completed paperwork and overall office administration operations.
- Ensured data confidentiality with strict adherence to company policies regarding sensitive information handling.
- Organized files both physically and electronically, improving document accessibility for all team members.
Medical Assistant
Dell Children's Medical Center
03.2010 - 03.2011
- Collected and documented patient medical information such as blood pressure and weight.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Associate’s Degree - Nursing
Austin Community College
05.2020
Skills
- Proactive mindset
- Attention to Detail
- Critical Thinking
- Decision-Making
- Dependability and Cooperation
- Patient Management
Timeline
Epilepsy Program Nurse Coordinator
Dell Children's Medical Center Epilepsy Program
12.2023 - Current
Hospice Admissions Nurse-PRN
AccentCare Hospice
10.2022 - Current
Pediatric Registered Nurse Acute Care
Cross Country Travel Nursing
02.2022 - 10.2022
Pediatric Registered Nurse Acute Care
Dell Children’s Medical Center Neuro/Med Surg
10.2020 - 02.2022
Epilepsy Program Nurse Coordinator
Dell Children's Medical Center Epilepsy Program
07.2020 - 10.2020
Non-Clinical Coordinator
Dell Children's Medical Center Epilepsy Program
11.2013 - 07.2020
Department Assistant Senior
Specially For Children Neurology Clinic
03.2011 - 03.2013
Medical Assistant
Dell Children's Medical Center
03.2010 - 03.2011
Associate’s Degree - Nursing
Austin Community College
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