Asia Searcy
Milwaukee,Wisconsin
Summary
Experienced coordinating complex programs and managing multiple priorities. Utilizes strong organizational and communication skills to ensure project alignment and success. Track record of fostering team collaboration and adaptability in fast-paced settings.
Overview
12
12
years of professional experience
Work History
Program Coordinator
Grand Avenue Club
12.2023 - Current
- Collaborated with members in clubhouse operations to identify and leverage individual strengths and talents.
- Facilitated access for members to essential services such as housing, employment, education, and wellness.
- Assisted members in accessing services like housing, employment, education, and wellness.
- Managed administrative tasks, ensuring accurate timesheets, service logs, and progress notes to support program efficiency.
- Managed administrative tasks including timesheets, service logs, and progress notes.
- Facilitated special initiatives (young adult, wellness, diversity, etc.) and promoted the Clubhouse model in the community
- Outlined key responsibilities for various roles.
Clinical Administrative Assistant/Billing Clerk
Guest House of Milwaukee
02.2020 - 12.2023
- Gathered client information for clinic intake via telephone and in person, ensuring accurate data collection for service delivery
- Verification of client Medicaid eligibility via ForwardHealth
- Gather information from clients for clinic intake via telephone or in person
- Coordinate and schedule client appointments
- Responded to record requests and processed medication refills, facilitating timely access to client care
- Entered data and monitored EHR system (i.e. Avatar, S), maintaining up-to-date client records for efficient clinical operations
- Maintain agency client database
- Data Entry and monitoring of EHR system, i.e. Avatar, S
- Performed various administrative tasks
Direct Service Shelter Staff
Guest House Of Milwaukee
Milwaukee, WI
02.2019 - 02.2020
- Directed agency calls/messages from clients and community partners to ensure effective communication
- Manage Coordinated Entry protocols related to guest admission
- Collaborated with 211 Impact to facilitate appropriate shelter admissions for individuals in need
- Enforced agency policies and procedures to maintain a safe and supportive environment for guests
- Participate in security checks
- Respond and direct agency calls/messages from clients and community partners
- Participate in staffing and professional development trainings
- Performed various responsibilities to support agency operations
Assistant Manager
Gymboree
06.2015 - 10.2017
- Tracked and audited customer satisfaction to identify improvement areas
- Monitored sales activities and developed projects to meet targeted goals
- In charge of opening and closing store
- Monitored sales activities and developed projects to ensure identified goals achieved
- Managed store opening and closing procedures
- Responded to customer complaints and inquiries to enhance service quality
- Respond to customer complaints and other inquires
- Responsible for daily bank deposits
- Outlined specific job responsibilities
Sales Associate
Plato’s Closet
08.2014 - 06.2015
- Greeted customers at entrance
- Informed customers of sales and promotions, enhancing awareness and driving engagement
- Managed cash register and scanning system, ensuring accurate transactions and efficient service
- Managed cash and credit/debit/gift card purchases
- Initiated customer resale transactions
- Ensured cleanliness of store
- Monitored inventory to maintain stock levels and support sales operations
- Assumed multiple responsibilities
Education
Diploma - General Studies
Montessori High School
Milwaukee, Wisconsin06-2011
Skills
- Client support coordination
- Proactive mindset
- Program development
- Program optimization
- Process improvements
- Project management
- Client advocacy
- Strategic planning
- Proactive mindset
Timeline
Program Coordinator
Grand Avenue Club
12.2023 - Current
Clinical Administrative Assistant/Billing Clerk
Guest House of Milwaukee
02.2020 - 12.2023
Direct Service Shelter Staff
Guest House Of Milwaukee
02.2019 - 02.2020
Assistant Manager
Gymboree
06.2015 - 10.2017
Sales Associate
Plato’s Closet
08.2014 - 06.2015
Diploma - General Studies
Montessori High School