Melissa Rodriguez
Powder Springs,GA
Summary
Reliable Shift Leader experienced in quality control, ensuring customer satisfaction through training employees properly and adhering to company policy. Consummate professional who motivates employees and leads by example. Consistently delivers strong sales and service results through 2 years of experience in this industry.
Overview
2
2
years of professional experience
Work History
Crew Member Team Leader
Dunkin' Donuts
01.2021 - 03.2023
- Reviewed project requirements with customer to clarify issues and facilitate timely completion of job.
- Distributed necessary tasks and duties during each shift.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Quickly and efficiently resolved complaints and escalated issues.
- Educated crew workers on quality standards throughout construction process.
- Cleaned and maintained tools and equpiment
Education
High School Diploma -
Mceachern High School
Powder Springs, GA05.2023
Skills
- Preventive Maintenance
- Customer Satisfaction
- Station Preparation
- Production Preparation
- Employee Monitoring
- Customer Experience
- Maintaining Clean Work Areas
- Store Opening and Closing
Languages
Spanish
Native or Bilingual
Timeline
Crew Member Team Leader
Dunkin' Donuts
01.2021 - 03.2023
High School Diploma -
Mceachern High School
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