Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Rodriguez

Brooklyn,NY

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.


Reliable and upbeat. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience

Work History

Home Assistant

Expert Home Care
05.2022 - Current
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Developed rapport to create safe and trusting environment for care.

Cashier/Assistant

Atlantic Beverages
06.2022 - 05.2023
  • Met customer needs through polite, friendly and attentive service.
  • Cleaned and sanitized cashier workstation and scanning area.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Trained new cashier team members in customer service and money handling processes.

Cashier/Sales Associate

Central Market New York
10.2021 - 02.2022
  • Assisted customers by answering questions and fulfilling requests.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Connected with customers to support positive transaction experiences and address service concerns.
  • Managed merchandise returns and exchanges by closely checking items and receipts to assess eligibility and make accurate processing decisions.

Sales Associate

Micheal's Chelsea
04.2020 - 11.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

L’brands Bath Body Works
10.2018 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

High school Diploma -

Miami Coral Park Senior High school

Associate of Science - Mortuary Science

American Academy McAllister Institute of Funeral Service
Manhattan, NY
08.2024

Skills

  • Customer Service
  • Product and Service Sales
  • Patient Evaluation
  • POS Systems
  • Upselling Strategies
  • Bilingual in both Spanish and English

Timeline

Cashier/Assistant

Atlantic Beverages
06.2022 - 05.2023

Home Assistant

Expert Home Care
05.2022 - Current

Cashier/Sales Associate

Central Market New York
10.2021 - 02.2022

Sales Associate

Micheal's Chelsea
04.2020 - 11.2020

Cashier

L’brands Bath Body Works
10.2018 - 04.2019

High school Diploma -

Miami Coral Park Senior High school

Associate of Science - Mortuary Science

American Academy McAllister Institute of Funeral Service

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Melissa Rodriguez