Melissa Rodriguez
Brooklyn Center,MN
Summary
Community-focused professional with experience in administration, customer service, leadership development, cross-cultural engagement, and team coordination. Skilled in organization, leveraging digital tools, and fostering collaborative environments. Committed to enhancing community engagement and promoting inclusive, resource-rich spaces.
Overview
26
26
years of professional experience
Work History
Creative Arts Lead of Latino Ministries
New Hope Church
New Hope, MN
04.2019 - 06.2026
- Planned and executed bilingual worship services and events for English- and Spanish-speaking communities, improving community connection and inclusivity.
- Planned and coordinated weekly music and worship services for a diverse Latino community.
- Worked closely with pastoral staff on sermon themes, service planning, and program execution.
- Led weekly rehearsals and guided volunteer teams with clear direction and support.
- Conducted auditions, onboarding, and training for new volunteers.
- Prepared music charts, lyrics, presentation materials, and digital resources for musicians and volunteers.
- Managed media production and video content for services and events, strengthening the worship experience.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Worship Leader
Woodridge Church
Medina, MN
06.2010 - 09.2018
- Planned and coordinated weekly worship services and musical programming
- Led rehearsals and managed volunteer musicians, fostering a collaborative and engaging environment
- Worked collaboratively with church leadership to support service goals and community engagement
- Developed music charts, lyric sheets, and digital presentation resources to support smooth worship services
- Coordinated volunteer scheduling and communication to ensure seamless participation in worship activities
- Assisted in recruiting, auditioning, and training volunteers
- Utilized technology and online programs to prepare media and presentation materials
- Supported administrative and organizational functions related to weekly services and special events
- Built positive relationships with volunteers, staff, and community members
Receptionist
Salon Montage
Wayzata, MN
06.2010 - 09.2011
- Handled incoming phone calls and scheduled appointments using booking software to ensure efficient client engagement.
- Coordinated daily messages, responded to voicemails, and followed up with customers to enhance communication and service quality.
- Verified appointment details and updated client records in front-desk system.
- Handled payment processing, cash drawer counts, and receipt printing during checkout.
- Maintained cleanliness of reception area and organized front-desk supplies.
Missions and Outreach
Self-supported
01.2008 - 05.2010
- Collaborated with local organization and leaders in New Orleans for 3 months to repair houses and strengthen community relationships following Hurricane Katrina.
- Traveled to the Dominican Republic and Haiti to support VBS programming and community outreach with local pastors and leaders.
- Partnered with a pastor in Warroad, MN, supporting ministry work with the Native American community through property repairs, kids programs, and outreach on the reservation.
- Helped lead multiple teams in the Dominican Republic through Woodridge Church, supporting outreach, VBS, worship services, and community connection.
- Worked with Impact Lives and Ramon Pastrano to lead a team in the Dominican Republic, supporting community connection, cross-cultural experiences, and leadership development.
- Partnered with a Dominican Pastor for 3 months to lead women's Bible studies and worship services, support visiting teams and foster community connections.
Receptionist
Bay Salon & Boutique
Wayzata, MN
08.2002 - 12.2007
- Answered phones and greeted clients, ensuring a professional and welcoming atmosphere
- Scheduled appointments and managed daily calendars
- Demonstrated strong customer service, multitasking, and communication skills in a fast-paced environment
- Processed customer payments, ensuring accurate records for financial tracking
- Maintained cleanliness and organization in salon, enhancing client experience
- Supported staff by restocking supplies and preparing workstations
- Assisted with inventory organization, stocking, and merchandise preparation
- Prepared and organized merchandise orders to maintain inventory levels and maintained organized product displays
Library Aide
Great River Regional Library
Delano, MN
01.2000 - 04.2003
- Guided patrons in locating books and resources to enhance their library experience
- Facilitated enjoyable interactions for library visitors through engaging programs
- Assisted in organizing and conducting children's summer reading programs and community activities
- Ensured clean, organized, and welcoming library environment to promote patron engagement
- Collaborated with library staff to streamline daily operations and improve patron support
- Utilized the library computer system to process requests and prepare materials for transport
- Shelved and organized returned library materials accurately and efficiently
Education
Some College (No Degree) -
Moody Bible Institute
Chicago, ILSome College (No Degree) - Native Plants and Communities
Hennepin Technical College
Brooklyn Park, MNHigh School Diploma -
Daybreak Christian School
Delano, MNSkills
- Bilingual communication
- Cross-cultural engagement
- Program planning
- Volunteer and team coordination
- Digital tools proficiency
- Workflow organization
- Prioritization and deadline management
- Quality control
- Community engagement
- Ability to multitask and manage responsibilities independently
- Analytical, meticulous, and thorough
- Professional communication
Languages
English: Fluent
Spanish: Intermediate/Advanced
Working Genius – The Contemplative Counselor
Geniuses: Wonder and Discernment
CliftonStrengths
Adaptability, Belief, Relator, Deliberative, Harmony
Timeline
Creative Arts Lead of Latino Ministries
New Hope Church
04.2019 - 06.2026
Receptionist
Salon Montage
06.2010 - 09.2011
Worship Leader
Woodridge Church
06.2010 - 09.2018
Missions and Outreach
Self-supported
01.2008 - 05.2010
Receptionist
Bay Salon & Boutique
08.2002 - 12.2007
Library Aide
Great River Regional Library
01.2000 - 04.2003
Some College (No Degree) -
Moody Bible Institute
Some College (No Degree) - Native Plants and Communities
Hennepin Technical College
High School Diploma -
Daybreak Christian School