Summary
Overview
Work History
Education
Skills
Timeline
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Melissa Rogers

Goose Creek,SC

Summary

Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.

Overview

7
7
years of professional experience

Work History

Team Lead

Equiscript, LLC
08.2019 - Current
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Audited team performance and compliance with Quality Assurance, Director and Manager and Listen to Call for Quality.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.

Outside Sales Representative

TCI, Inc
07.2016 - Current
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Negotiated terms and contracts with clients to maintain profitable sales.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.

Medical Sales Representative

Lucid Hearing
08.2017 - 08.2019
  • Supplied patients with in-depth information on Hearing test, Hearing importance and Hearing Aids.
  • Demonstrated proper equipment use by showing clients product setup and operation using advanced knowledge of medical and surgical processes.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Maintained routine communication with patients to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing.

Education

MBA - Human Resources

LSUS-Shreveport
Shreveport, LA
09.2024

Bachelor of Science - Teaching K-12

University of North Carolina At Pembroke
Pembroke, NC
12.2004

Associate of Science - Early Childhood Education

Southeastern Community College
Whiteville, NC
12.1999

Skills

- Time Management

-Teamwork

-Adaptability

-Critical Thinking

-Attention to detail

-Organization

Timeline

Team Lead

Equiscript, LLC
08.2019 - Current

Medical Sales Representative

Lucid Hearing
08.2017 - 08.2019

Outside Sales Representative

TCI, Inc
07.2016 - Current

MBA - Human Resources

LSUS-Shreveport

Bachelor of Science - Teaching K-12

University of North Carolina At Pembroke

Associate of Science - Early Childhood Education

Southeastern Community College

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Melissa Rogers