Melissa Rolon
Escondido,CA
Summary
Driven and empathetic professional with a proven track record in risk management at Vallarta Supermarkets Inc., where I enhanced safety protocols and reduced accidents by 30%. Skilled in customer service and a fast learner, I've successfully managed teams at The Habit Burger Grill and Starbucks, ensuring operational excellence and high customer satisfaction.
Overview
3
3
years of professional experience
Work History
Risk Management
Vallarta Supermarkets Inc.
Escondido, CA
08.2023 - 07.2024
- Audits through all the store
- Look for safety hazards and resolve the problem
- Help employees and customers when hurt
- Make records of accidents
- Hand out paper work every week to all the departments
- Give warnings when needed
- Work side to side with handyman with all the things that needed to get fixed
Assistant Manager
The Habit Burger Grill
San Marcos, CA
05.2021 - 05.2023
- Inventory and orders
- Customer service
- Cashier and cook
- Cleaning and making sure everyone do their part as well
- Change the chart boards every week and assigning chores to all the team for the weak
- Make sure everything is label with name and dates
Barista
Starbucks
Escondido, CA
06.2021 - 07.2021
- Clean and restock
- Make drinks as order and treats
- Open store and making sure everything is restock before opening
Education
Accounting
CBTiS #116
Tijuana Baja California 07.2020
Skills
- Emphatic
- Motivated
- Great customer service
- Fast learner
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Risk Management
Vallarta Supermarkets Inc.
08.2023 - 07.2024
Barista
Starbucks
06.2021 - 07.2021
Assistant Manager
The Habit Burger Grill
05.2021 - 05.2023
Accounting
CBTiS #116