Melissa Roman
Kissimmee
Summary
Dynamic professional with a strong background in customer service and education, having excelled as a Lead Teacher at Summer Youth Development. Known for problem-solving and attention to detail, I effectively motivated students and engaged parents, fostering a collaborative learning environment. Fluent in Spanish, I bring excellent communication skills and a commitment to punctuality.
Overview
12
12
years of professional experience
Work History
Driver
Uber Eats
03.2020 - Current
- A self-motivated, organized professional with excellent customer service skills and strong administrative experience.
- Completed on-time deliveries by choosing the best and most efficient routes.
- Strong attention to detail on vehicle maintenance and cleaning.
Lead Teacher
Summer Youth Development
01.2017 - 12.2019
- Organized and used variety of teaching techniques, maximizing individual and group settings.
- Created flexible academic programs and classroom environments, promoting learning and personal growth.
- Delivered engaging lesson plans, inspiring learners to explore topics outside of classtime.
- Motivated and engaged students, developing skills and knowledge for academic foundation.
- Engaged parents or guardians by connecting via phone or e-mail.
- Evaluated student academic growth, recording and preparing progress reports for parents or guardians.
Assistant Manager
Staff One
01.2014 - 12.2016
- Supervised up to 15 employees.
- Inspected restrooms for cleanliness and availability of supplies.
- Assisted customers with questions.
- Reviewed inventory levels during shifts and placed orders to replenish supplies, including shampoo, toothpaste and other hygiene items.
Education
Business Administration
Jefferson High School
Tampa, FL05-2004
Skills
- Problem-solving
- Punctual and reliable
- Spanish fluency
- Attention to detail
- Friendly and outgoing
- Self motivation
- Teamwork and collaboration
- Excellent communication
Timeline
Driver
Uber Eats
03.2020 - Current
Lead Teacher
Summer Youth Development
01.2017 - 12.2019
Assistant Manager
Staff One
01.2014 - 12.2016
Business Administration
Jefferson High School
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